# Created order by API, can retrieve by API using ID, do not see in backend **URL:** \ **Category:** Getting Started\ **Created:** [May 22, 2023, 8:29pm UTC](https://community.shiphero.com/t/created-order-by-api-can-retrieve-by-api-using-id-do-not-see-in-backend/2481 "2023-05-22T20:29:04Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![vapetasia](https://avatars.discourse-cdn.com/v4/letter/v/57b2e6/32.png) [@vapetasia](https://community.shiphero.com/u/vapetasia)\ **Post date:** [May 22, 2023, 8:29pm UTC](https://community.shiphero.com/t/created-order-by-api-can-retrieve-by-api-using-id-do-not-see-in-backend/2481/1 "2023-05-22T20:29:04Z")
We are just starting to work with the API, created a test order successfully, and we can retrieve the order history by order ID as seen in the response below, however, I do not see the order in our ShipHero backend. ```auto { "data": { "order_history": { "request_id": "646bcaa26dc3201c323882cb", "complexity": 3, "data": { "edges": [ { "node": { "id": "T3JkZXJIaXN0b3J5OjI0OTM2MDM1Njc=", "order_id": "T3JkZXI6MzYwNTEyNDEz", "account_id": "QWNjb3VudDo3MjgyMA==", "order_number": "INV-40000109370", "information": "Order created from public-api", "order": { "shop_name": "Vegatech", "fulfillment_status": "pending", "order_date": "2023-05-22T00:00:00", "email": "shawn@vapetasia.com", "profile": "default", "packing_note": "", "required_ship_date": "2023-05-29T00:00:00", "shipping_address": { "first_name": "Shawn", "last_name": "Coward", "company": "Vegatech", "address1": "4621 JULENE CT", "address2": "", "city": "LAS VEGAS", "state": "NV", "state_code": null, "zip": "89110-3475", "country": "US", "country_code": null, "email": "shawn@vapetasia.com", "phone": "702-769-1139" } } }, "cursor": "YXJyYXljb25uZWN0aW9uOjA=" }, { "node": { "id": "T3JkZXJIaXN0b3J5OjI0OTM2MDQyMTc=", "order_id": "T3JkZXI6MzYwNTEyNDEz", "account_id": "QWNjb3VudDo3MjgyMA==", "order_number": "INV-40000109370", "information": "

Updated Shipping Fields:

", "order": { "shop_name": "Vegatech", "fulfillment_status": "pending", "order_date": "2023-05-22T00:00:00", "email": "shawn@vapetasia.com", "profile": "default", "packing_note": "", "required_ship_date": "2023-05-29T00:00:00", "shipping_address": { "first_name": "Shawn", "last_name": "Coward", "company": "Vegatech", "address1": "4621 JULENE CT", "address2": "", "city": "LAS VEGAS", "state": "NV", "state_code": null, "zip": "89110-3475", "country": "US", "country_code": null, "email": "shawn@vapetasia.com", "phone": "702-769-1139" } } }, "cursor": "YXJyYXljb25uZWN0aW9uOjE=" } ] } } }, "extensions": { "throttling": { "estimated_complexity": 3, "cost": 3, "cost_detail": { "order_history": { "items_count": 2, "cost": 1, "total_cost": 3, "fields": {} } }, "user_quota": { "credits_remaining": 1999, "max_available": 2002, "increment_rate": 30 } } } } ``` ---
**Author:** ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)\ **Post date:** [May 22, 2023, 9:05pm UTC](https://community.shiphero.com/t/created-order-by-api-can-retrieve-by-api-using-id-do-not-see-in-backend/2481/2 "2023-05-22T21:05:07Z")
Hello, @vapetasia! Welcome to our Community! Could you further explain what you mean by your ShipHero back end? Are you referring to the UI? Have a nice day! TomasFD ---
**Author:** ![vapetasia](https://avatars.discourse-cdn.com/v4/letter/v/57b2e6/32.png) [@vapetasia](https://community.shiphero.com/u/vapetasia)\ **Post date:** [May 22, 2023, 9:22pm UTC](https://community.shiphero.com/t/created-order-by-api-can-retrieve-by-api-using-id-do-not-see-in-backend/2481/3 "2023-05-22T21:22:38Z")
Yes, I am referring to the user UI. ---
**Author:** ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)\ **Post date:** [May 22, 2023, 10:10pm UTC](https://community.shiphero.com/t/created-order-by-api-can-retrieve-by-api-using-id-do-not-see-in-backend/2481/4 "2023-05-22T22:10:00Z")
Hello, @vapetasia! Thanks for clarifying that! Did you try searching by order number? I could find it like that in the UI. Also, check in the order list that on the top left you have set by default to show today’s orders, and that order has 05/21 as the order date. You might be missing it because of that. Please let me know if you have further questions. Kind regards, TomasFD ---
**Author:** ![vapetasia](https://avatars.discourse-cdn.com/v4/letter/v/57b2e6/32.png) [@vapetasia](https://community.shiphero.com/u/vapetasia)\ **Post date:** [May 22, 2023, 10:29pm UTC](https://community.shiphero.com/t/created-order-by-api-can-retrieve-by-api-using-id-do-not-see-in-backend/2481/5 "2023-05-22T22:29:38Z")
Ok, yes that was it, I see it now. How do I delete an order? ---
**Author:** ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)\ **Post date:** [May 23, 2023, 6:49pm UTC](https://community.shiphero.com/t/created-order-by-api-can-retrieve-by-api-using-id-do-not-see-in-backend/2481/6 "2023-05-23T18:49:30Z")
Hello, @vapetasia! Orders cannot be deleted in our system, but you can run an `order_cancel` mutation to set it as canceled. This will prevent it from being shipped and not holding the items allocated. Here’s an example: ```auto mutation{ order_cancel(data:{order_id:"string"}){ request_id } } ``` Have a nice day! TomasFD