# Customer API credentials (3PL)?

**URL:** <https://community.shiphero.com/t/customer-api-credentials-3pl/3375>\
**Category:** GraphQL API\
**Created:** [May 5, 2025, 12:39am UTC](https://community.shiphero.com/t/customer-api-credentials-3pl/3375 "2025-05-05T00:39:32Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![chris\_bradley](https://avatars.discourse-cdn.com/v4/letter/c/87869e/32.png) [@chris\_bradley](https://community.shiphero.com/u/chris_bradley)\
**Post date:** [May 5, 2025, 12:39am UTC](https://community.shiphero.com/t/customer-api-credentials-3pl/3375/1 "2025-05-05T00:39:32Z")

</div>

Hi,

Wondering if my 3PL can provide credentials for me as a subcustomer (or say tennent), so we can use the API to perform functions (orderCreate, purchaseOrderCreate, etc)

Cheers,

Chris

---

<div class="post-metadata">

**Author:** ![sh-agent2](https://avatars.discourse-cdn.com/v4/letter/s/9f8e36/32.png) [@sh-agent2](https://community.shiphero.com/u/sh-agent2)\
**Post date:** [May 5, 2025, 3:18pm UTC](https://community.shiphero.com/t/customer-api-credentials-3pl/3375/2 "2025-05-05T15:18:31Z")

</div>

Hi Chris.

Welcome to the community.

Any access needs to be provided through your 3pl

Thank you

---

<div class="post-metadata">

**Author:** ![chris\_bradley](https://avatars.discourse-cdn.com/v4/letter/c/87869e/32.png) [@chris\_bradley](https://community.shiphero.com/u/chris_bradley)\
**Post date:** [May 5, 2025, 11:23pm UTC](https://community.shiphero.com/t/customer-api-credentials-3pl/3375/3 "2025-05-05T23:23:10Z")

</div>

Hey @sh-agent2

Understand that, but I was wondering if they are able to give me credentials for only my details within their instance? Are the API creds only related to me subcustomer/subtenant

---

<div class="post-metadata">

**Author:** ![Nathan-Rhodes](https://avatars.discourse-cdn.com/v4/letter/n/9dc877/32.png) [@Nathan-Rhodes](https://community.shiphero.com/u/Nathan-Rhodes)\
**Post date:** [May 6, 2025, 1:17pm UTC](https://community.shiphero.com/t/customer-api-credentials-3pl/3375/4 "2025-05-06T13:17:43Z")

</div>

Hi Chris!

Yes, your 3PL should be able to pull credentials for your child account under their 3PL and those credentials will connect only to data related to that child account.

Hope this helps!

Thanks

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/shiphero/original/2X/8/83f2a5ec5d7908b156cb6999baa4c753fadfa85d.svg) [@system](https://community.shiphero.com/u/system)\
**Post date:** [August 4, 2025, 1:17pm UTC](https://community.shiphero.com/t/customer-api-credentials-3pl/3375/5 "2025-08-04T13:17:57Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.