# Get Order api issue

**URL:** <https://community.shiphero.com/t/get-order-api-issue/960>\
**Category:** GraphQL API\
**Created:** [November 18, 2020, 8:41am UTC](https://community.shiphero.com/t/get-order-api-issue/960 "2020-11-18T08:41:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![muhammad.sadiq](https://avatars.discourse-cdn.com/v4/letter/m/c37758/32.png) [@muhammad.sadiq](https://community.shiphero.com/u/muhammad.sadiq)\
**Post date:** [November 18, 2020, 8:41am UTC](https://community.shiphero.com/t/get-order-api-issue/960/1 "2020-11-18T08:41:23Z")

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Hi  
I am trying order api in shiphero and for that I am using the graphql api’s but the graphql api gives the following error -  
"There are not enough credits to perform the requested operation, which requires 10001 credits, The max allowed for your account is 1001 credits per operation

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**Author:** ![tomasw](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/tomasw/32/248_2.png) [@tomasw](https://community.shiphero.com/u/tomasw)\
**Post date:** [November 18, 2020, 11:47am UTC](https://community.shiphero.com/t/get-order-api-issue/960/2 "2020-11-18T11:47:36Z")

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Hi @muhammad.sadiq!  
Do you happen to have the request\_id of the Query you are using?  
It might be an issue with the [first filter being missing](https://developer.shiphero.com/getting-started/#optimizingAQuery).  
Thanks in advance!  
Tom

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**Author:** ![muhammad.sadiq](https://avatars.discourse-cdn.com/v4/letter/m/c37758/32.png) [@muhammad.sadiq](https://community.shiphero.com/u/muhammad.sadiq)\
**Post date:** [November 18, 2020, 12:16pm UTC](https://community.shiphero.com/t/get-order-api-issue/960/3 "2020-11-18T12:16:07Z")

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how to increase user credits. default is 1001

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**Author:** ![muhammad.sadiq](https://avatars.discourse-cdn.com/v4/letter/m/c37758/32.png) [@muhammad.sadiq](https://community.shiphero.com/u/muhammad.sadiq)\
**Post date:** [November 18, 2020, 12:16pm UTC](https://community.shiphero.com/t/get-order-api-issue/960/4 "2020-11-18T12:16:36Z")

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it working now, thanks
