# Get Product Issue

**URL:** <https://community.shiphero.com/t/get-product-issue/2912>\
**Category:** GraphQL API\
**Created:** [May 3, 2024, 9:13pm UTC](https://community.shiphero.com/t/get-product-issue/2912 "2024-05-03T21:13:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ahmadMamdouh](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@ahmadMamdouh](https://community.shiphero.com/u/ahmadMamdouh)\
**Post date:** [May 3, 2024, 9:13pm UTC](https://community.shiphero.com/t/get-product-issue/2912/1 "2024-05-03T21:13:41Z")

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Hello Team,  
i faced an issue while trying to get product with SKU (RRS-Grapefruit) from warehouse (Primary) for specific customer (Dusa). the product is not in the response products list  
with this request:  
query {warehouse\_products(warehouse\_id: “V2FyZWhvdXNlOjg2OTc5”,customer\_account\_id:“QWNjb3VudDo3NzMwOA==”) { request\_id  
complexity  
data {  
edges {  
node {  
id  
product {  
id  
name  
sku  
barcode  
}  
backorder  
available  
price  
}  
cursor  
}  
}  
}  
}

 ![image](https://us1.discourse-cdn.com/flex020/uploads/shiphero/original/1X/c73db6e5174d2bd0d297630560e3f93e03b9db73.png)

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<div class="post-metadata">

**Author:** ![Luisperrone](https://avatars.discourse-cdn.com/v4/letter/l/ed655f/32.png) [@Luisperrone](https://community.shiphero.com/u/Luisperrone)\
**Post date:** [May 6, 2024, 2:59pm UTC](https://community.shiphero.com/t/get-product-issue/2912/2 "2024-05-06T14:59:44Z")

</div>

Hi @ahmadMamdouh

The query returns 100 results if you don’t paginate.

We made an update in our Public API 5 days ago regarding this:  
Public API is officially enforcing a cap on all connection fields of 100 items:

- If no first/last is defined, we apply a default of 100.
- If users define first/last, we ensure they don’t go over 100 (this is the latest fix)

What’s next?

- Cap all date range queries to a default of 30 days when no value is defined and to a max of a year what date ranges are defined. This is already implemented for `shipments` and partially for `orders.`

Have a nice day!

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<div class="post-metadata">

**Author:** ![ahmadMamdouh](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@ahmadMamdouh](https://community.shiphero.com/u/ahmadMamdouh)\
**Post date:** [May 7, 2024, 8:46am UTC](https://community.shiphero.com/t/get-product-issue/2912/3 "2024-05-07T08:46:43Z")

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Thanks a lot Luisperrone.  
need to know how to be always aware of any change in Public API?

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<div class="post-metadata">

**Author:** ![Luisperrone](https://avatars.discourse-cdn.com/v4/letter/l/ed655f/32.png) [@Luisperrone](https://community.shiphero.com/u/Luisperrone)\
**Post date:** [May 7, 2024, 3:15pm UTC](https://community.shiphero.com/t/get-product-issue/2912/4 "2024-05-07T15:15:01Z")

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Hi @ahmadMamdouh

You can subscribe here [Newsletter – Developer Resources | ShipHero](https://developer.shiphero.com/newsletter/)

However, this change was very sudden even for us!

Have a nice day!