# Getting error when request to get before start cursor (pagination) **URL:** \ **Category:** GraphQL API\ **Created:** [October 10, 2021, 4:08pm UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630 "2021-10-10T16:08:46Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![karimedrees](https://avatars.discourse-cdn.com/v4/letter/k/8e7dd6/32.png) [@karimedrees](https://community.shiphero.com/u/karimedrees)\ **Post date:** [October 10, 2021, 4:08pm UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630/1 "2021-10-10T16:08:47Z")
hello i’m trying to get the previous orders page data with this request but i’m getting error how to get the previous data with pagination, thanks ``` query { orders { request_id complexity data(before:"YXJyYXljb25uZWN0aW9uOjEw") { pageInfo { hasNextPage hasPreviousPage startCursor endCursor } edges { node { id order_number fulfillment_status shipping_address{ first_name last_name city address1 phone email } total_price ready_to_ship required_ship_date shipping_lines { carrier method } shop_name } } } } } ``` ---
**Author:** ![Theresa](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/theresa/32/377_2.png) [@Theresa](https://community.shiphero.com/u/Theresa)\ **Post date:** [October 12, 2021, 7:55pm UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630/2 "2021-10-12T19:55:43Z")
Hi @karimedrees, Please post a request-id and we can look into it further. Thanks in advance! ---
**Author:** ![karimedrees](https://avatars.discourse-cdn.com/v4/letter/k/8e7dd6/32.png) [@karimedrees](https://community.shiphero.com/u/karimedrees)\ **Post date:** [October 16, 2021, 7:51pm UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630/3 "2021-10-16T19:51:37Z")
Hi @Theresa the request id is 616b2ceb6e33619f222338e9 please note that when i change data( **before** :“YXJyYXljb25uZWN0aW9uOjEw”) to data( **after** :“YXJyYXljb25uZWN0aW9uOjEw”) it works but i need to get the previous page data how can i accomplish that, thanks ! ---
**Author:** ![karimedrees](https://avatars.discourse-cdn.com/v4/letter/k/8e7dd6/32.png) [@karimedrees](https://community.shiphero.com/u/karimedrees)\ **Post date:** [October 17, 2021, 6:05pm UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630/4 "2021-10-17T18:05:20Z")
I need a solution as soon as possible please, the web app is in production now! @Theresa thanks ---
**Author:** ![Theresa](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/theresa/32/377_2.png) [@Theresa](https://community.shiphero.com/u/Theresa)\ **Post date:** [October 19, 2021, 4:44pm UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630/5 "2021-10-19T16:44:55Z")
Hi @karimedrees Apologies for the delay. For testing, can you give me some of the data associated with the array connection? ---
**Author:** ![karimedrees](https://avatars.discourse-cdn.com/v4/letter/k/8e7dd6/32.png) [@karimedrees](https://community.shiphero.com/u/karimedrees)\ **Post date:** [October 27, 2021, 4:25am UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630/6 "2021-10-27T04:25:31Z")
Hi @Theresa Sorry for late reply which data you need the query or the response ? this is the query and i got error response whenever i try to access **before** data ``` query { orders { request_id complexity data( **before** :"YXJyYXljb25uZWN0aW9uOjEw") { pageInfo { hasNextPage hasPreviousPage startCursor endCursor } edges { node { id order_number fulfillment_status shipping_address{ first_name last_name city address1 phone email } total_price ready_to_ship required_ship_date shipping_lines { carrier method } shop_name } } } } } ``` ---
**Author:** ![karimedrees](https://avatars.discourse-cdn.com/v4/letter/k/8e7dd6/32.png) [@karimedrees](https://community.shiphero.com/u/karimedrees)\ **Post date:** [October 27, 2021, 4:26am UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630/7 "2021-10-27T04:26:38Z")
i want the before data in order to make the user able to go to the previous page in pagination ---
**Author:** ![karimedrees](https://avatars.discourse-cdn.com/v4/letter/k/8e7dd6/32.png) [@karimedrees](https://community.shiphero.com/u/karimedrees)\ **Post date:** [October 31, 2021, 2:04am UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630/8 "2021-10-31T02:04:38Z")
@Theresa could you answer me please ---
**Author:** ![tomasw](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/tomasw/32/248_2.png) [@tomasw](https://community.shiphero.com/u/tomasw)\ **Post date:** [November 1, 2021, 10:35pm UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630/9 "2021-11-01T22:35:10Z")
Hi @karimedrees Thanks for reaching out! Could be because that cursor is not “unique” Multiple cursors that start with `YXJyYXljb25uZWN0aW9uOjEw` YXJyYXljb25uZWN0aW9uOjEwMQ== YXJyYXljb25uZWN0aW9uOjEwMg== Which are all [base64](https://www.base64decode.org/) for `arrayconnection:10....` We just made an engineering ticket about this and will let you know as soon as we are able to figure out why this could be happening. Thanks in advance! Tom ---
**Author:** ![tomasw](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/tomasw/32/248_2.png) [@tomasw](https://community.shiphero.com/u/tomasw)\ **Post date:** [November 1, 2021, 10:35pm UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630/10 "2021-11-01T22:35:43Z")
Internal Reference: [Log in with Atlassian account](https://shiphero.atlassian.net/browse/CUS-1370) ---
**Author:** ![karimedrees](https://avatars.discourse-cdn.com/v4/letter/k/8e7dd6/32.png) [@karimedrees](https://community.shiphero.com/u/karimedrees)\ **Post date:** [November 5, 2021, 8:20am UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630/11 "2021-11-05T08:20:54Z")
HI @tomasw Thanks A lot, waiting for your updates as soon as possible. ---
**Author:** ![karimedrees](https://avatars.discourse-cdn.com/v4/letter/k/8e7dd6/32.png) [@karimedrees](https://community.shiphero.com/u/karimedrees)\ **Post date:** [November 8, 2021, 11:15am UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630/12 "2021-11-08T11:15:45Z")
@tomasw Any updates mr tomas ? ---
**Author:** ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)\ **Post date:** [November 8, 2021, 6:54pm UTC](https://community.shiphero.com/t/getting-error-when-request-to-get-before-start-cursor-pagination/1630/13 "2021-11-08T18:54:15Z")
Hello @karimedrees! Our engineers are still looking into it. In the meantime, I would suggest you use the before and after parameters, paired with the last and first parameters respectively. This means calling the API with `data(before:string last:int)` or `data(after:string first:int)`. This way you gain control over the number of values returned. It might not seem a problem now, but once you get to the thousands of orders, you might be spending all your credits in just one query, as it will try to query everything that comes before that cursor. Please let me know if this helps. Thank you in advance! Tomas