# How to get a shiphero test account **URL:** \ **Category:** Getting Started\ **Created:** [February 27, 2026, 12:07am UTC](https://community.shiphero.com/t/how-to-get-a-shiphero-test-account/3662 "2026-02-27T00:07:01Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![farhan](https://avatars.discourse-cdn.com/v4/letter/f/b2d939/32.png) [@farhan](https://community.shiphero.com/u/farhan)\ **Post date:** [February 27, 2026, 12:07am UTC](https://community.shiphero.com/t/how-to-get-a-shiphero-test-account/3662/1 "2026-02-27T00:07:01Z")
Can anyone help me to get a test account , I have email at [support@shiphero.com](mailto:support@shiphero.com). They answer but they ask this “Please ensure that you have included all the necessary details for issue analysis, including URLs, clear steps for reproduction, and the specific page you are using.”- I can understand what to say? ---
**Author:** ![BilalAhmad](https://avatars.discourse-cdn.com/v4/letter/b/3d9bf3/32.png) [@BilalAhmad](https://community.shiphero.com/u/BilalAhmad)\ **Post date:** [February 28, 2026, 2:26am UTC](https://community.shiphero.com/t/how-to-get-a-shiphero-test-account/3662/2 "2026-02-28T02:26:29Z")
Hi @farhan, They seems like to get understanding of your use case.you can also reply them on that email and they will tell you what they actually need and why,if you are still confused. ---
**Author:** ![farhan](https://avatars.discourse-cdn.com/v4/letter/f/b2d939/32.png) [@farhan](https://community.shiphero.com/u/farhan)\ **Post date:** [February 28, 2026, 7:15am UTC](https://community.shiphero.com/t/how-to-get-a-shiphero-test-account/3662/3 "2026-02-28T07:15:27Z")
I got a sanbox link and a password from shiphero support. When I open the link a input form appears where I asked to put my card number. Can you explain why I should put this card number for this account. One more query, Can I connect to my shopify dev store to this sandbox account and test shiphero integration?