# Internal Server Error 500 on AUTH

**URL:** <https://community.shiphero.com/t/internal-server-error-500-on-auth/55>\
**Category:** Getting Started\
**Created:** [July 24, 2019, 10:42am UTC](https://community.shiphero.com/t/internal-server-error-500-on-auth/55 "2019-07-24T10:42:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sHelme](https://avatars.discourse-cdn.com/v4/letter/s/7ea924/32.png) [@sHelme](https://community.shiphero.com/u/sHelme)\
**Post date:** [July 24, 2019, 10:42am UTC](https://community.shiphero.com/t/internal-server-error-500-on-auth/55/1 "2019-07-24T10:42:46Z")

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Hello Shiphero Community,

this is my first time intergrating any of the shiphero APIs.  
I’m trying to auth to the GraphQL API using Postman.  
I’m POSTing to the following URL “[https://public-api.shiphero.com/auth/token](https://public-api.shiphero.com/auth/token)”  
My Header is set as following : “Content-Type”: “application/json”  
My Body is set as following : {“username”:“redacted”,“password”:“redacted”}  
I’m getting a 500 here with the message “Unexpected Error”.  
I’ve tried anything from urlencoding to setting gibberish in the credentials just so I get something else like “bad credentials” or “malformed body”.

Kind Regards  
Stefan

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**Author:** ![seba](https://avatars.discourse-cdn.com/v4/letter/s/50afbb/32.png) [@seba](https://community.shiphero.com/u/seba)\
**Post date:** [July 24, 2019, 2:36pm UTC](https://community.shiphero.com/t/internal-server-error-500-on-auth/55/2 "2019-07-24T14:36:37Z")

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@sHelme we were experiencing some issues with the authentication service but it should be solved now, so you can try generating your token again.

Let us know if you have any other issues/questions

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<div class="post-metadata">

**Author:** ![sHelme](https://avatars.discourse-cdn.com/v4/letter/s/7ea924/32.png) [@sHelme](https://community.shiphero.com/u/sHelme)\
**Post date:** [July 24, 2019, 2:57pm UTC](https://community.shiphero.com/t/internal-server-error-500-on-auth/55/3 "2019-07-24T14:57:21Z")

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@seba  
Thank alot! It works now.  
I’ll come back if I have any further issues.

Regards  
Stefan