# Need Shiphrero Order Update WebHooks

**URL:** https://community.shiphero.com/t/need-shiphrero-order-update-webhooks/3618
**Category:** GraphQL API
**Created:** [November 28, 2025, 1:16pm UTC](https://community.shiphero.com/t/need-shiphrero-order-update-webhooks/3618 "2025-11-28T13:16:55Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![ajay](https://avatars.discourse-cdn.com/v4/letter/a/f4b2a3/32.png) [@ajay](https://community.shiphero.com/u/ajay)
#### Post date: [November 28, 2025, 1:16pm UTC](https://community.shiphero.com/t/need-shiphrero-order-update-webhooks/3618/1 "2025-11-28T13:16:55Z")

</div>

Hi Team,  
Which webhook should I use to detect new order history logs (order events)?

Sample Query:  
query {

orders(customer\_account\_id: “QWNjbnflngsnan==”) {

```
request_id

complexity

data(first: 10) {

  edges {

    cursor

    node {

      id

      legacy_id

      order_number

      fulfillment_status

      order_date

      account_id

     

      order_history {

        id

        order_id

        order_number

        username

        created_at

        

        information

      }

    

      line_items{

        edges{

            node{

                id

                sku

                product_name

                quantity

                quantity_allocated

                quantity_pending_fulfillment

                quantity_shipped

            }

        }

      }

      shipments {

        

        shipping_labels {

          tracking_number

          tracking_status

          tracking_url

          carrier

          cost

        }

      }

    }

  }

  pageInfo {

    hasNextPage

    endCursor

  }

}

```

}

}

---

<div class="post-metadata">

### Author: ![jjconti](https://avatars.discourse-cdn.com/v4/letter/j/bcef8e/32.png) [@jjconti](https://community.shiphero.com/u/jjconti)
#### Post date: [July 1, 2026, 5:25pm UTC](https://community.shiphero.com/t/need-shiphrero-order-update-webhooks/3618/3 "2026-07-01T17:25:36Z")

</div>

Hi Ajay,

There is not currently a dedicated webhook for every new order\_history entry.

Depending on the event you care about, the closest supported webhooks are order-level events such as ORDER\_ALLOCATED, ORDER\_DEALLOCATED, ORDER\_CANCELED, ORDER\_PACKED\_OUT, ORDER\_BACKORDER, plus SHIPMENT\_UPDATE for shipment changes. If you need the actual order\_history rows, the current approach is to query order\_history by order\_id/order\_number and poll from the last created\_at you processed.