# Not able to see Docs - GraphQL

**URL:** <https://community.shiphero.com/t/not-able-to-see-docs-graphql/140>\
**Category:** GraphQL API\
**Created:** [September 24, 2019, 12:17pm UTC](https://community.shiphero.com/t/not-able-to-see-docs-graphql/140 "2019-09-24T12:17:18Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![rubix3](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@rubix3](https://community.shiphero.com/u/rubix3)\
**Post date:** [September 24, 2019, 12:17pm UTC](https://community.shiphero.com/t/not-able-to-see-docs-graphql/140/1 "2019-09-24T12:17:18Z")

</div>

Hello -

I am trying out GraphQL and I am getting an error when using the GraphQL Playground. I’m not sure why this error may be occuring, if someone could please assist I would really appreciate it!

 ![image](https://us1.discourse-cdn.com/flex020/uploads/shiphero/original/1X/b14e8026b45bbbd1dfc08cc52b08df32a9a6653d.png)

Also, I tried out Altair but no docs populate when putting the url and authentication header with the bearer token.

Thank you!

---

<div class="post-metadata">

**Author:** ![tomasw](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/tomasw/32/248_2.png) [@tomasw](https://community.shiphero.com/u/tomasw)\
**Post date:** [September 24, 2019, 3:43pm UTC](https://community.shiphero.com/t/not-able-to-see-docs-graphql/140/2 "2019-09-24T15:43:17Z")

</div>

Hi rubix3!  
Are you using the web version?

In case you are using the web version, I suggest you try and download the desktop version or the browser extensions.

In case it helps we made this [DOC](https://developer.shiphero.com/getting-started/#schemaanddocs) on how yo get started with both of them using the desktop versions

Hope this helps, thanks!  
Tom

---

<div class="post-metadata">

**Author:** ![rubix3](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@rubix3](https://community.shiphero.com/u/rubix3)\
**Post date:** [September 26, 2019, 9:21am UTC](https://community.shiphero.com/t/not-able-to-see-docs-graphql/140/3 "2019-09-26T09:21:13Z")

</div>

Hello tomasw!

That seemed to do the trick. I was working in the online version for Altair.

Thank you!
