# Permission Issue while Creating Returns as a Third party Developer **URL:** \ **Category:** GraphQL API\ **Created:** [April 5, 2021, 2:18pm UTC](https://community.shiphero.com/t/permission-issue-while-creating-returns-as-a-third-party-developer/1233 "2021-04-05T14:18:44Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![somitpangtey](https://avatars.discourse-cdn.com/v4/letter/s/ba8739/32.png) [@somitpangtey](https://community.shiphero.com/u/somitpangtey)\ **Post date:** [April 5, 2021, 2:18pm UTC](https://community.shiphero.com/t/permission-issue-while-creating-returns-as-a-third-party-developer/1233/1 "2021-04-05T14:18:44Z")
I’m trying to generate returns for a client who is using Shiphero. I have third part developer credentials, but whenever I try to create a return using the create return mutation, I get a permission error from the GraphqlAPIs and the below error response As a third party developer, where and how can I or ask my client to change the permissions, so that i have return creation access. { “errors”: [ { “message”: “Cannot access the requested int. Permission denied”, “operation”: “return\_create”, “field”: “return\_create”, “request\_id”: “605c7aa06e72b1700b4a00fd”, “code”: 9 } ], “data”: { “return\_create”: null } } ---
**Author:** ![tomasw](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/tomasw/32/248_2.png) [@tomasw](https://community.shiphero.com/u/tomasw)\ **Post date:** [May 28, 2021, 7:36pm UTC](https://community.shiphero.com/t/permission-issue-while-creating-returns-as-a-third-party-developer/1233/2 "2021-05-28T19:36:33Z")
Hi @somitpangtey I apologize for the delayed response about this!! It seems like that warehouse ID might be invalid for that account. Try doing the following Query: ``` query { account { request_id complexity data { warehouses { id legacy_id } } } } ``` And use the warehouse IDs that return on that Query. Please let us know if that still doesn’t fix the problem. Thanks again for the patience! Tom ---
**Author:** ![melvinj.hidalgo](https://avatars.discourse-cdn.com/v4/letter/m/e9c0ed/32.png) [@melvinj.hidalgo](https://community.shiphero.com/u/melvinj.hidalgo)\ **Post date:** [May 28, 2021, 10:57pm UTC](https://community.shiphero.com/t/permission-issue-while-creating-returns-as-a-third-party-developer/1233/3 "2021-05-28T22:57:48Z")
Thank you Tomas for your reply, however it doesn’t work. I double checked and I’m sending the correct warehouse. Regards, ---
**Author:** ![tomasw](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/tomasw/32/248_2.png) [@tomasw](https://community.shiphero.com/u/tomasw)\ **Post date:** [May 31, 2021, 1:30pm UTC](https://community.shiphero.com/t/permission-issue-while-creating-returns-as-a-third-party-developer/1233/4 "2021-05-31T13:30:55Z")
My apologies for that @melvinj.hidalgo! When you do the query above: ``` query { account { request_id complexity data { warehouses { id legacy_id } } } } ``` What is the response you see? (with the `request id`) Thanks again for the patience! Tom ---
**Author:** ![melvinj.hidalgo](https://avatars.discourse-cdn.com/v4/letter/m/e9c0ed/32.png) [@melvinj.hidalgo](https://community.shiphero.com/u/melvinj.hidalgo)\ **Post date:** [June 1, 2021, 7:49pm UTC](https://community.shiphero.com/t/permission-issue-while-creating-returns-as-a-third-party-developer/1233/5 "2021-06-01T19:49:43Z")
This is what I’m getting: { “data”: { “account”: { “request\_id”: “60b174e89ff075b51fd5bf9b”, “complexity”: 1, “data”: { “warehouses”: [ { “id”: “V2FyZWhvdXNlOjcwNjEz”, “legacy\_id”: 70613 } ] } } } } I already tried with both id, and legacy\_id within the request for returns, neither worked. ---
**Author:** ![Theresa](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/theresa/32/377_2.png) [@Theresa](https://community.shiphero.com/u/Theresa)\ **Post date:** [June 1, 2021, 8:50pm UTC](https://community.shiphero.com/t/permission-issue-while-creating-returns-as-a-third-party-developer/1233/6 "2021-06-01T20:50:46Z")
Hi, On the initial return creation, it was for acct 60490, which is a test account and does not have the warehouse 14732 associated with it. ---
**Author:** ![Theresa](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/theresa/32/377_2.png) [@Theresa](https://community.shiphero.com/u/Theresa)\ **Post date:** [June 1, 2021, 8:52pm UTC](https://community.shiphero.com/t/permission-issue-while-creating-returns-as-a-third-party-developer/1233/7 "2021-06-01T20:52:59Z")
On the request for the warehouse id, it was made through 60638 Which is also a test account and does not have that warehouse id associated with it ---
**Author:** ![tomasw](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/tomasw/32/248_2.png) [@tomasw](https://community.shiphero.com/u/tomasw)\ **Post date:** [June 1, 2021, 8:59pm UTC](https://community.shiphero.com/t/permission-issue-while-creating-returns-as-a-third-party-developer/1233/8 "2021-06-01T20:59:33Z")
Hi @melvinj.hidalgo! Maybe you are still using the credentials from the test account instead of your client account? If you want you could open a ticket for support so you can share with us your user’s email address over there and we can investigate further (to avoid putting your email on this forum) Thanks again! ---
**Author:** ![melvinj.hidalgo](https://avatars.discourse-cdn.com/v4/letter/m/e9c0ed/32.png) [@melvinj.hidalgo](https://community.shiphero.com/u/melvinj.hidalgo)\ **Post date:** [June 1, 2021, 9:04pm UTC](https://community.shiphero.com/t/permission-issue-while-creating-returns-as-a-third-party-developer/1233/9 "2021-06-01T21:04:32Z")
Thank you Tomas, can you please let me know how can I get in contact with support? we have an internal contact (Yosef) but he told me to raise the question here in this forum. ---
**Author:** ![Theresa](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/theresa/32/377_2.png) [@Theresa](https://community.shiphero.com/u/Theresa)\ **Post date:** [June 2, 2021, 3:03pm UTC](https://community.shiphero.com/t/permission-issue-while-creating-returns-as-a-third-party-developer/1233/10 "2021-06-02T15:03:09Z")
Hi @melvinj.hidalgo , [Support@shiphero.com](mailto:Support@shiphero.com) will get you the assistance that you need. Please let them know that you were sent from Tomas in Community!