# 'Product with SKU does not exist' error, but SKU exists!

**URL:** <https://community.shiphero.com/t/product-with-sku-does-not-exist-error-but-sku-exists/1955>\
**Category:** GraphQL API\
**Created:** [April 15, 2022, 7:28pm UTC](https://community.shiphero.com/t/product-with-sku-does-not-exist-error-but-sku-exists/1955 "2022-04-15T19:28:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Raj](https://avatars.discourse-cdn.com/v4/letter/r/c0e974/32.png) [@Raj](https://community.shiphero.com/u/Raj)\
**Post date:** [April 15, 2022, 7:28pm UTC](https://community.shiphero.com/t/product-with-sku-does-not-exist-error-but-sku-exists/1955/1 "2022-04-15T19:28:46Z")

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There’s a strange issue. A SKU that exists is giving me a ‘SKU does not exist error’ and preventing me from creating a Purchase Order!

Here’re details of that SKU creation:  
`{"data":{"product_create":{"request_id":"6256f2586c4baa616fb648f9","complexity":10,"product":{"id":"UHJvZHVjdEluZm86Mjg4MjU2Mzc0","legacy_id":288256374,"account_id":"QWNjb3VudDo2NjU1Nw==","name":"Vans + Mooneyes - Authentic 44 DX (Anaheim Factory Yellow)-13","sku":"VN0A5KX4AVQ1-13","price":null,"value":null,"barcode":"840235463825","country_of_manufacture":"US","dimensions":{"weight":"0.0031 lb","height":null,"width":null,"length":null},"tariff_code":"392620","kit":false,"kit_build":false,"no_air":false,"final_sale":false,"customs_value":"0.0000","customs_description":null,"not_owned":false,"dropship":false,"created_at":"2022-04-13T15:55:04"}}}}`

And here’s the error I’m getting because of that same SKU while creating a PO:  
`{"errors":[{"message":"Product with SKU 'VN0A5KX4AVQ1-13' does not exist","operation":"purchase_order_create","field":"purchase_order_create","request_id":"6256f46a68d4512264975df6","code":9}],"data":{"purchase_order_create":null}}`

Could you pls help?

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<div class="post-metadata">

**Author:** ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)\
**Post date:** [April 15, 2022, 9:50pm UTC](https://community.shiphero.com/t/product-with-sku-does-not-exist-error-but-sku-exists/1955/2 "2022-04-15T21:50:45Z")

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Hello @Raj!

This is the exact same case as the other thread correct?

I just answered you there.

Kind regards,  
TomasFD

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<div class="post-metadata">

**Author:** ![Raj](https://avatars.discourse-cdn.com/v4/letter/r/c0e974/32.png) [@Raj](https://community.shiphero.com/u/Raj)\
**Post date:** [April 16, 2022, 7:57pm UTC](https://community.shiphero.com/t/product-with-sku-does-not-exist-error-but-sku-exists/1955/3 "2022-04-16T19:57:44Z")

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Hello @tomasfd ! Yes, the same - but since it had been a few days and there was no reply, I figured I’d have to create a new case… thank you for your help!