# Query packed (but not shipped) packages?

**URL:** <https://community.shiphero.com/t/query-packed-but-not-shipped-packages/3183>\
**Category:** GraphQL API\
**Created:** [January 23, 2025, 11:47pm UTC](https://community.shiphero.com/t/query-packed-but-not-shipped-packages/3183 "2025-01-23T23:47:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![daniellanger](https://avatars.discourse-cdn.com/v4/letter/d/ad7895/32.png) [@daniellanger](https://community.shiphero.com/u/daniellanger)\
**Post date:** [January 23, 2025, 11:47pm UTC](https://community.shiphero.com/t/query-packed-but-not-shipped-packages/3183/1 "2025-01-23T23:47:19Z")

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Hi Team,

Is there any way to query the API to get the packages for a packed but unshipped order? e.g. get the data from this webhook [Webhooks – Developer Resources | ShipHero](https://developer.shiphero.com/webhooks#generate-label-webhook)

Daniel

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**Author:** ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)\
**Post date:** [January 28, 2025, 3:26pm UTC](https://community.shiphero.com/t/query-packed-but-not-shipped-packages/3183/2 "2025-01-28T15:26:29Z")

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Hello @daniellanger,  
Whether you mean when items are put in a box and not fulfilled or packed orders that have not yet been picked up by the carrier, we do not have a way to tell that specifically in the API.  
The first one is not a real state from the order, but for the second one, the closest we have, is:

```auto
query {
	shipment(id: "") {
		data {
			shipping_labels {
				tracking_status
			}
		}
	}
}

```

Which returns some basic statuses like transit and delivered but does not specify if it was picked up.  
Have a great day!

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/shiphero/original/2X/8/83f2a5ec5d7908b156cb6999baa4c753fadfa85d.svg) [@system](https://community.shiphero.com/u/system)\
**Post date:** [April 28, 2025, 3:27pm UTC](https://community.shiphero.com/t/query-packed-but-not-shipped-packages/3183/3 "2025-04-28T15:27:17Z")

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