# Request for Tote History Data Access for ShipHero Orders

**URL:** <https://community.shiphero.com/t/request-for-tote-history-data-access-for-shiphero-orders/3740>\
**Category:** GraphQL API\
**Created:** [July 3, 2026, 4:51am UTC](https://community.shiphero.com/t/request-for-tote-history-data-access-for-shiphero-orders/3740 "2026-07-03T04:51:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rickto.123](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@rickto.123](https://community.shiphero.com/u/rickto.123)\
**Post date:** [July 3, 2026, 4:51am UTC](https://community.shiphero.com/t/request-for-tote-history-data-access-for-shiphero-orders/3740/1 "2026-07-03T04:51:21Z")

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We are developing a private app to display ShipHero order data and order history. For this, we require the `tote_history` data for tote\_id : **VG90ZTozNDM4NzM3OA==**

I have shared a video showing how we are trying to fetch the tote history data and how we are currently receiving `null` in the admin, even though the data is available in the ShipHero admin for the same order:

> **[ShipHero - Simplify How You Pick and Pack Your Orders - ShipHero](https://www.awesomescreenshot.com/video/54209194?key=b92bba7fce1d9c90fefbe44ec4e5395e)**

The requested ShipHero account ID is something I am not sure how to retrieve. However, I am able to get this value from the Order API:

`QWNjb3VudDo4MzQzOQ==`

Please confirm if this can help, or let us know how we can get the correct ShipHero account ID.

Please check and guide us on how we can access the tote history data for ShipHero orders.

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**Author:** ![jjconti](https://avatars.discourse-cdn.com/v4/letter/j/bcef8e/32.png) [@jjconti](https://community.shiphero.com/u/jjconti)\
**Post date:** [July 3, 2026, 6:53pm UTC](https://community.shiphero.com/t/request-for-tote-history-data-access-for-shiphero-orders/3740/2 "2026-07-03T18:53:23Z")

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As replied in other thread, the resquest is done with a child account and the tote\_history belongs to the 3pl. That’s why no results are shown.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/shiphero/original/2X/8/83f2a5ec5d7908b156cb6999baa4c753fadfa85d.svg) [@system](https://community.shiphero.com/u/system)\
**Post date:** [October 1, 2026, 6:53pm UTC](https://community.shiphero.com/t/request-for-tote-history-data-access-for-shiphero-orders/3740/3 "2026-10-01T18:53:52Z")

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