# Shipment Create Mutation is not working **URL:** \ **Category:** GraphQL API\ **Created:** [December 23, 2021, 5:02pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771 "2021-12-23T17:02:07Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![JMMTech](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@JMMTech](https://community.shiphero.com/u/JMMTech)\ **Post date:** [December 23, 2021, 5:02pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771/1 "2021-12-23T17:02:08Z")
Hello Everyone, I’m trying to create a shipment using the shipment\_create mutation but I’m getting the error, **address is invalid**. I also tried different addresses but all time I have the same error. Following is the link that I’m following to create a shipment. [https://developer.shiphero.com/order-fulfillment/](https://developer.shiphero.com/order-fulfillment/) my mutation looks like below ```auto mutation($data: CreateShipmentInput!) { shipment_create(data: $data) { request_id complexity shipment{ id } } } ``` and the variables are as follows ```auto { "data": { "customer_account_id": "QWNj........", "order_id": "T3JkZX.............", "warehouse_id": "V2FyZWhvd......", "address": { "name": "John", "address1": "2543 Johnson St.", "address2": "", "city": "Oklahoma", "country": "US", "phone": "5555555555" }, "line_items": [{ "line_item_id": "TGluZUl0ZW06NDA5MjA2ODkw", "quantity": 1 }], "labels": { "address": { "name": "John", "address1": "2545 Johnson St.", "address2": "", "city": "lo", "country": "US", "phone": "5555555555" }, "carrier": "Generic", "shipping_name": "Generic", "shipping_method": "Generic", "cost": "0.00", "dimensions": { "weight": "0", "height": "0", "width": "0", "length": "0" }, "label": { "paper_pdf_location": "https://ws.aramex.net/content/rpt_cache/b2878efbeb6c48bd8c9bdc364cff5882.pdf" }, "line_item_ids": ["TGluZUl0ZW06NDA5MjA2ODkw"], "tracking_number": "1234434242444444434" }, "notify_customer_via_shiphero": true, "notify_customer_via_store": true } } ``` I’m getting the following error ```auto { "errors": [ { "message": "Variable \"$data\" got invalid value {\"address\": {\"address1\": \"2543 Johnson St.\", \"address2\": \"\", \"city\": \"Oklahoma\", \"country\": \"US\", \"name\": \"John\", \"phone\": \"5555555555\"}, \"customer_account_id\": \"QWNjb3VudDo2MjczMQ==\", \"labels\": {\"address\": {\"address1\": \"2543 Johnson St.\", \"address2\": \"\", \"city\": \"Oklahoma\", \"country\": \"US\", \"name\": \"John\", \"phone\": \"5555555555\"}, \"carrier\": \"Generic\", \"cost\": \"0.00\", \"dimensions\": {\"height\": \"0\", \"length\": \"0\", \"weight\": \"0\", \"width\": \"0\"}, \"label\": {\"paper_pdf_location\": \"https://ws.aramex.net/content/rpt_cache/b2878efbeb6c48bd8c9bdc364cff5882.pdf\"}, \"line_item_ids\": [\"TGluZUl0ZW06NDA5MjA2ODkw\"], \"shipping_method\": \"Generic\", \"shipping_name\": \"Generic\", \"tracking_number\": \"1234434242444444434\"}, \"line_items\": [{\"line_item_id\": \"TGluZUl0ZW06NDA5MjA2ODkw\", \"quantity\": 1}], \"notify_customer_via_shiphero\": true, \"notify_customer_via_store\": true, \"order_id\": \"T3JkZXI6MjAxNTYyNDEz\", \"warehouse_id\": \"V2FyZWhvdXNlOjc0NTUw\"}.\nIn field \"labels\": In element #0: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #1: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #2: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #3: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #4: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #5: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #6: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #7: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #8: Expected \"CreateShipmentShippingLabelInput\", found not an object.", "locations": [ { "line": 1, "column": 10 } ] } ] } ``` ---
**Author:** ![Theresa](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/theresa/32/377_2.png) [@Theresa](https://community.shiphero.com/u/Theresa)\ **Post date:** [December 23, 2021, 5:50pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771/2 "2021-12-23T17:50:56Z")
Hi @JMMTech , Please try again where the address checks against [ZIP Code™ Lookup | USPS](https://tools.usps.com/zip-code-lookup.htm) as valid. If it is still giving you an error with the valid address, post the request id and we can take a closer look. Best, Theresa ---
**Author:** ![JMMTech](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@JMMTech](https://community.shiphero.com/u/JMMTech)\ **Post date:** [December 23, 2021, 8:35pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771/3 "2021-12-23T20:35:27Z")
@Theresa thanks for your kind response. Can you please let me know what is the **request id**?? If the request is successful then we get the **request id** but in case of request is failed we don’t have any **request id**. I have tried the following US address and confirmed from the link you shared in the comment above, ```auto "name": "John", "address1": "17906 Village Branch Ln", "address2": "", "city": "HOUSTON", "state": "TX", "zip": "77407", "country": "US", "phone": "+12813938447" ``` But still, I have the following error ```auto message": "Variable \"$data\" got invalid value ``` But, in our case, we will not use US-based addresses. We want to use Saudi Arabia addresses, can you please guide or let us the way how we can use our Saudi Arabia address to create a shipment using **shipment\_create mutation**. ---
**Author:** ![JMMTech](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@JMMTech](https://community.shiphero.com/u/JMMTech)\ **Post date:** [December 23, 2021, 8:37pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771/4 "2021-12-23T20:37:11Z")
@Theresa below is the screenshot and in the middle column you can see the error object, I’m also attaching the whole error object ![Screenshot 2021-12-24 at 1.35.56 AM](https://us1.discourse-cdn.com/flex020/uploads/shiphero/original/1X/29059e65a624e899f032905f3b47ba0881cf3825.jpeg) ```auto { "errors": [ { "message": "Variable \"$data\" got invalid value {\"address\": {\"address1\": \"17906 Village Branch Ln\", \"address2\": \"\", \"city\": \"HOUSTON\", \"country\": \"US\", \"name\": \"John\", \"phone\": \"+12813938447\", \"state\": \"TX\", \"zip\": \"77407\"}, \"customer_account_id\": \"QWNjb3VudDo2MjczMQ==\", \"labels\": {\"address\": {\"address1\": \"17906 Village Branch Ln\", \"address2\": \"\", \"city\": \"HOUSTON\", \"country\": \"US\", \"name\": \"John\", \"phone\": \"+12813938447\", \"state\": \"TX\", \"zip\": \"77407\"}, \"carrier\": \"Generic\", \"cost\": \"0.00\", \"dimensions\": {\"height\": \"0\", \"length\": \"0\", \"weight\": \"0\", \"width\": \"0\"}, \"label\": {\"paper_pdf_location\": \"https://ws.aramex.net/content/rpt_cache/b2878efbeb6c48bd8c9bdc364cff5882.pdf\"}, \"line_item_ids\": [\"TGluZUl0ZW06NDA5MjA2ODkw\"], \"shipping_method\": \"Generic\", \"shipping_name\": \"Generic\", \"tracking_number\": \"1234434242444444434\"}, \"line_items\": [{\"line_item_id\": \"TGluZUl0ZW06NDA5MjA2ODkw\", \"quantity\": 1}], \"notify_customer_via_shiphero\": true, \"notify_customer_via_store\": true, \"order_id\": \"T3JkZXI6MjAxNTYyNDEz\", \"warehouse_id\": \"V2FyZWhvdXNlOjc0NTUw\"}.\nIn field \"labels\": In element #0: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #1: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #2: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #3: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #4: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #5: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #6: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #7: Expected \"CreateShipmentShippingLabelInput\", found not an object.\nIn field \"labels\": In element #8: Expected \"CreateShipmentShippingLabelInput\", found not an object.", "locations": [ { "line": 1, "column": 10 } ] } ] } ``` ---
**Author:** ![Theresa](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/theresa/32/377_2.png) [@Theresa](https://community.shiphero.com/u/Theresa)\ **Post date:** [December 23, 2021, 9:20pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771/5 "2021-12-23T21:20:46Z")
Hi @JMMTech Can you try it again with the variables in the mutation? It will be a little bit more straight forward to look into. Thanks in advance! Best, Theresa ---
**Author:** ![JMMTech](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@JMMTech](https://community.shiphero.com/u/JMMTech)\ **Post date:** [December 23, 2021, 9:43pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771/6 "2021-12-23T21:43:58Z")
@Theresa I have picked the **shipment\_create** mutation from the following link [https://developer.shiphero.com/order-fulfillment/](https://developer.shiphero.com/order-fulfillment/) and placed the values using **variables** and even I haven’t removed any attribute from the following code snippet, the code snippet below is also taken from the above link ```auto mutation { shipment_create( data: { order_id: "T3JkZXI6MTQzNDE2NDY3" warehouse_id: "V2FyZWhvdXNlOjExNzkw" address: { name: "John" address1: "2543 Johnson St." address2: "Apt. 2" city: "Oklahoma" state: "Oklahoma" zip: "73008" country: "US" phone: "5555555555" } line_items: { line_item_id: "TGluZUl0ZW06NDA5MjA2ODkw", quantity: 1 } labels: { address: { name: "John" address1: "2543 Johnson St." address2: "Apt. 2" city: "Oklahoma" state: "Oklahoma" zip: "73008" country: "US" phone: "5555555555" } carrier: "UPS" shipping_name: "UPS - Ground" shipping_method: "Ground" cost: "0.00" dimensions: { weight: "12", height: "12", width: "12", length: "12" } label: { paper_pdf_location: "https://d2kghplsj0vn8x.cloudfront.net/prod/shipping-labels/2020/08/21/6ea5c0ba88f63dbf3eb8d7e6380f1811491d39da902d1d63a4f13af81bd98040/143071030/2fiu8_3c.pdf" } line_item_ids: "TGluZUl0ZW06NDA5MjA2ODkw" tracking_number: "1234434242444444434" } notify_customer_via_shiphero: true notify_customer_via_store: true } ) { request_id complexity } } ``` ---
**Author:** ![JMMTech](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@JMMTech](https://community.shiphero.com/u/JMMTech)\ **Post date:** [December 23, 2021, 9:46pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771/7 "2021-12-23T21:46:15Z")
@Theresa as you can see in the right column, we are following the variables information from there and not using any extra variable ![Screenshot 2021-12-24 at 2.46.43 AM](https://us1.discourse-cdn.com/flex020/uploads/shiphero/original/1X/f5da558ab24e6ddc760a2c401c09c25a30b0667d.jpeg) ---
**Author:** ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)\ **Post date:** [December 24, 2021, 5:59pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771/8 "2021-12-24T17:59:17Z")
Hello @JMMTech! Could you please try using a variable for each field instead of sending the whole query as a variable? Have a nice day! TomasFD ---
**Author:** ![JMMTech](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@JMMTech](https://community.shiphero.com/u/JMMTech)\ **Post date:** [December 24, 2021, 8:13pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771/9 "2021-12-24T20:13:33Z")
@tomasfd we are using the **Altair** tool recommended by the official docs of **Ship Hero**. If we will declare a mutation in wrong way then the **Altair** tool will give the error on the spot and will underline that line with red color. We are not sending the whole query as a variable. Can you please share this code with one of your developer then he will let you know that either we are doing wrong or right. ---
**Author:** ![JMMTech](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@JMMTech](https://community.shiphero.com/u/JMMTech)\ **Post date:** [December 27, 2021, 5:24pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771/10 "2021-12-27T17:24:27Z")
@tomasfd @Theresa will you please give me a response on above? I’m waiting for your response. ---
**Author:** ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)\ **Post date:** [December 29, 2021, 7:33pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771/11 "2021-12-29T19:33:45Z")
Hello @JMMTech! We are still working on this. I will let you know as soon as I have an update. Kind regards, TomasFD ---
**Author:** ![JMMTech](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@JMMTech](https://community.shiphero.com/u/JMMTech)\ **Post date:** [January 3, 2022, 6:22pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771/12 "2022-01-03T18:22:34Z")
@tomasfd any update?? ---
**Author:** ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)\ **Post date:** [January 4, 2022, 2:08pm UTC](https://community.shiphero.com/t/shipment-create-mutation-is-not-working/1771/13 "2022-01-04T14:08:10Z")
Hello @JMMTech! Apologies for the late answer. Can you try the following for your variable, please? ```auto { "data": { "customer_account_id": "QWNj........", "order_id": "T3JkZX.............", "warehouse_id": "V2FyZWhvd......", "address": { "name": "John", "address1": "2543 Johnson St.", "city": "Oklahoma", "country": "US", "phone": "5555555555" }, "line_items": [{ "line_item_id": "TGluZUl0ZW06NDA5MjA2ODkw", "quantity": 1 }], "labels": [{ "address": { "name": "John", "address1": "2545 Johnson St.", "address2": "", "city": "lo", "country": "US", "phone": "5555555555" }, "carrier": "Generic", "shipping_name": "Generic", "shipping_method": "Generic", "cost": "0.00", "dimensions": { "weight": "0", "height": "0", "width": "0", "length": "0" }, "label": { "paper_pdf_location": "https://ws.aramex.net/content/rpt_cache/b2878efbeb6c48bd8c9bdc364cff5882.pdf" }, "line_item_ids": ["TGluZUl0ZW06NDA5MjA2ODkw"], "tracking_number": "1234434242444444434" }], "notify_customer_via_shiphero": true, "notify_customer_via_store": true } } ``` If you didn’t notice, I added the brackets in the `labels` input, just as you had done with `line_items.` When working with nested inputs in variables, the value of the input field should be between brackets. Please let me know if this doesn’t help. Have a nice day! TomasFD