# Shipment picked\_up

**URL:** <https://community.shiphero.com/t/shipment-picked-up/3481>\
**Category:** GraphQL API\
**Created:** [July 9, 2025, 1:47pm UTC](https://community.shiphero.com/t/shipment-picked-up/3481 "2025-07-09T13:47:35Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Csraspini](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/csraspini/32/125_2.png) [@Csraspini](https://community.shiphero.com/u/Csraspini)\
**Post date:** [July 9, 2025, 1:47pm UTC](https://community.shiphero.com/t/shipment-picked-up/3481/1 "2025-07-09T13:47:35Z")

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Hi,

I’d like to use the picked\_up boolean in the shipment query, but currently it’s returning null. Please note that we create our labels using custom label generation endpoints, not the default couriers.

Is there any way for us to make use of the picked\_up field? Would this require additional API logic on our side, or is there something else we need to implement?

Thanks in advance!

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**Author:** ![Nathan-Rhodes](https://avatars.discourse-cdn.com/v4/letter/n/9dc877/32.png) [@Nathan-Rhodes](https://community.shiphero.com/u/Nathan-Rhodes)\
**Post date:** [July 9, 2025, 6:29pm UTC](https://community.shiphero.com/t/shipment-picked-up/3481/2 "2025-07-09T18:29:43Z")

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Hello,

API Carrier labels do not update the picked\_up field since they are not a native connection within shiphero and we don’t currently have a shipment\_update mutation available, only shipment\_create\_shipping\_label. What would you be using the field for? Perhaps there is a workaround to come to a solution.

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**Author:** ![Csraspini](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/csraspini/32/125_2.png) [@Csraspini](https://community.shiphero.com/u/Csraspini)\
**Post date:** [July 9, 2025, 6:56pm UTC](https://community.shiphero.com/t/shipment-picked-up/3481/3 "2025-07-09T18:56:42Z")

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Thank you for your response! What I’m looking to do is essentially to know whether a shipment has left our facility or not

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/shiphero/original/2X/8/83f2a5ec5d7908b156cb6999baa4c753fadfa85d.svg) [@system](https://community.shiphero.com/u/system)\
**Post date:** [October 7, 2025, 6:57pm UTC](https://community.shiphero.com/t/shipment-picked-up/3481/4 "2025-10-07T18:57:28Z")

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