# Throttling Issue while fetching orders using GraphQL

**URL:** <https://community.shiphero.com/t/throttling-issue-while-fetching-orders-using-graphql/1597>\
**Category:** GraphQL API\
**Created:** [September 29, 2021, 2:16pm UTC](https://community.shiphero.com/t/throttling-issue-while-fetching-orders-using-graphql/1597 "2021-09-29T14:16:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![khungersumit](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/khungersumit/32/215_2.png) [@khungersumit](https://community.shiphero.com/u/khungersumit)\
**Post date:** [September 29, 2021, 2:16pm UTC](https://community.shiphero.com/t/throttling-issue-while-fetching-orders-using-graphql/1597/1 "2021-09-29T14:16:50Z")

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Hi

Looks like something going wrong with APIs or I don’t what is wrong

My request complexity is: 2 and I have 1001 credits so I should be able to fetch at least 500 orders  
This was working fine a couple of days back but Now every time It is saying throttling time wait for 12 seconds, 15 seconds, or others. and I am not able to fetch any orders.

but If I try to fetch 100 orders then it works fine. why is this happening since my request complexity is 2 and have credits 1001?

This is creating some serious issues here

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**Author:** ![Theresa](https://sea2.discourse-cdn.com/flex020/user_avatar/community.shiphero.com/theresa/32/377_2.png) [@Theresa](https://community.shiphero.com/u/Theresa)\
**Post date:** [September 29, 2021, 6:51pm UTC](https://community.shiphero.com/t/throttling-issue-while-fetching-orders-using-graphql/1597/2 "2021-09-29T18:51:23Z")

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Hi @khungersumit  
Please send over a request-id so that we can take a closer look.
