# Unable to Delete a particular Product - Getting Unexpected Error

**URL:** <https://community.shiphero.com/t/unable-to-delete-a-particular-product-getting-unexpected-error/1882>\
**Category:** GraphQL API\
**Created:** [February 22, 2022, 4:06am UTC](https://community.shiphero.com/t/unable-to-delete-a-particular-product-getting-unexpected-error/1882 "2022-02-22T04:06:07Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Altair](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@Altair](https://community.shiphero.com/u/Altair)\
**Post date:** [February 22, 2022, 4:06am UTC](https://community.shiphero.com/t/unable-to-delete-a-particular-product-getting-unexpected-error/1882/1 "2022-02-22T04:06:07Z")

</div>

Hi ShipHero Community,

We get an unexpected error when we try to delete a product. Can you help us take a look on it as we are able to delete other products except for this.

Here are the following details:  
**Request ID** : 62145f5aeae708ebdda96421  
**Mutation** :

```auto
mutation productDelete {
  product_delete(data: {sku: "F1-25B"}) {
    complexity
    request_id
  }
}

```

**Payload Response:**

```auto
{
    "errors": [
        {
            "message": "Unexpected Error",
            "operation": "product_delete",
            "field": "product_delete",
            "request_id": "62145f5aeae708ebdda96421",
            "code": 22
        }
    ],
    "data": {
        "product_delete": null
    }
}

```

Looking forward for your response. Thank you very much.

Regards,  
Altair

---

<div class="post-metadata">

**Author:** ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)\
**Post date:** [February 22, 2022, 1:32pm UTC](https://community.shiphero.com/t/unable-to-delete-a-particular-product-getting-unexpected-error/1882/2 "2022-02-22T13:32:34Z")

</div>

Hello @altair!

Were you able to delete it already? I can’t find that product anywhere.

Have a nice day!  
TomasFD

---

<div class="post-metadata">

**Author:** ![Altair](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@Altair](https://community.shiphero.com/u/Altair)\
**Post date:** [February 23, 2022, 9:10am UTC](https://community.shiphero.com/t/unable-to-delete-a-particular-product-getting-unexpected-error/1882/3 "2022-02-23T09:10:22Z")

</div>

Hi Tomas,

My colleague managed to delete manually on UI Dashboard. But can I ask what could be the possible error why it failed when delete this product on API? This is the request ID of the API: 62145f5aeae708ebdda96421

Thanks.