# Unexpected Error

**URL:** <https://community.shiphero.com/t/unexpected-error/414>\
**Category:** GraphQL API\
**Created:** [March 28, 2020, 3:55pm UTC](https://community.shiphero.com/t/unexpected-error/414 "2020-03-28T15:55:33Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![dfabiyan](https://avatars.discourse-cdn.com/v4/letter/d/ac91a4/32.png) [@dfabiyan](https://community.shiphero.com/u/dfabiyan)\
**Post date:** [March 28, 2020, 3:55pm UTC](https://community.shiphero.com/t/unexpected-error/414/1 "2020-03-28T15:55:33Z")

</div>

I keep getting the below error when running any query or just trying to load the docs. I generated a bearer token and have that in place. I just want to run a test query and view the docs to prove its working. I tried the sample query in the getting started section to retrieve all products. Everything I do gives me this “Unexpected Error”. Please help.

“message”: “Unexpected error. Please contact a system administrator.”

 ![image](https://us1.discourse-cdn.com/flex020/uploads/shiphero/original/1X/18b2a5f23f57bf795ab271813550af8375248113.png)