# Warehouse\_product\_delete "Unexpected Error"

**URL:** https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683
**Category:** GraphQL API
**Created:** [November 10, 2021, 6:56am UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683 "2021-11-10T06:56:34Z")
**Posts on this page:** 17
**Page:** 1

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### Author: ![kolbykskk](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@kolbykskk](https://community.shiphero.com/u/kolbykskk)
#### Post date: [November 10, 2021, 6:56am UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/1 "2021-11-10T06:56:35Z")

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![Capture2](https://us1.discourse-cdn.com/flex020/uploads/shiphero/original/1X/bcdffe4b3d2290f5e0878fa631a9bba5d6d614b0.png)  
 ![Capture](https://us1.discourse-cdn.com/flex020/uploads/shiphero/original/1X/a242b6c1a914b78736c84485a495c3c0b0e3b877.png)

Hello, I am getting this unexpected error when I run the warehouse\_product\_delete mutation, there seems to be an issue. I am able to delete the warehouse products manually via the web app though.

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### Author: ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)
#### Post date: [November 10, 2021, 4:13pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/3 "2021-11-10T16:13:53Z")

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Hello @kolbykskk!  
Thank you for reaching out to us.  
We are now looking into the issue, the team is tracing the `Unexpected Error` you are getting.  
I will get back to you as soon as I have an update.  
Have a nice day!  
Tomas

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### Author: ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)
#### Post date: [November 12, 2021, 6:53pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/4 "2021-11-12T18:53:05Z")

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Hello @kolbykskk!  
I’ve been running some tests and I’m experiencing the same issue. I will escalate the issue and let you know when I have an update.  
Have a great weekend!  
Tomas

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### Author: ![kolbykskk](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@kolbykskk](https://community.shiphero.com/u/kolbykskk)
#### Post date: [November 17, 2021, 10:29pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/5 "2021-11-17T22:29:24Z")

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Hey, just following up here as well.

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### Author: ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)
#### Post date: [November 22, 2021, 2:28pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/7 "2021-11-22T14:28:58Z")

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Hello @kolbykskk!  
I have escalated this issue again. I will let you know as soon as I have an update,  
Have a nice day!  
Tomas

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### Author: ![kolbykskk](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@kolbykskk](https://community.shiphero.com/u/kolbykskk)
#### Post date: [December 10, 2021, 7:36pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/8 "2021-12-10T19:36:19Z")

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Hey, just following up here. We really need to get this working if we can

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### Author: ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)
#### Post date: [December 15, 2021, 2:43pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/9 "2021-12-15T14:43:12Z")

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Hello @kolbykskk!  
Apologies for the late answer.  
We are currently under code freeze until 12/27/2021.  
I won’t be able to provide any updates on this issue until we are out of it.  
Thank you for understanding.  
Best regards,  
TomasFD

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### Author: ![kolbykskk](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@kolbykskk](https://community.shiphero.com/u/kolbykskk)
#### Post date: [February 1, 2022, 9:27pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/10 "2022-02-01T21:27:30Z")

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Hey, just following up here

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### Author: ![tomasfd](https://avatars.discourse-cdn.com/v4/letter/t/5daacb/32.png) [@tomasfd](https://community.shiphero.com/u/tomasfd)
#### Post date: [February 3, 2022, 1:21pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/11 "2022-02-03T13:21:37Z")

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Hello @kolbykskk!

I will request an update on this. I’ll let you know as soon as I have an answer.

Have a nice day!  
TomasFD

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### Author: ![kolbykskk](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@kolbykskk](https://community.shiphero.com/u/kolbykskk)
#### Post date: [August 11, 2022, 3:13pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/12 "2022-08-11T15:13:54Z")

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Hi, just following up on this issue. We’re still seeing the unexpected error for all of these requests

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### Author: ![sh-agent](https://avatars.discourse-cdn.com/v4/letter/s/e47774/32.png) [@sh-agent](https://community.shiphero.com/u/sh-agent)
#### Post date: [August 15, 2022, 8:43pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/13 "2022-08-15T20:43:36Z")

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Hey @kolbykskk,

Going to push for an update here. I’ll let you know as the updates come in.  
Your patience is very much appreciated!

Best,  
RayanP

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### Author: ![kolbykskk](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@kolbykskk](https://community.shiphero.com/u/kolbykskk)
#### Post date: [May 4, 2023, 5:29pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/14 "2023-05-04T17:29:05Z")

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Hey, it’s been a very long time on this, where is it currently standing?

The endpoint still throws an error.

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### Author: ![sh-agent](https://avatars.discourse-cdn.com/v4/letter/s/e47774/32.png) [@sh-agent](https://community.shiphero.com/u/sh-agent)
#### Post date: [May 5, 2023, 11:51am UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/15 "2023-05-05T11:51:45Z")

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Hey @kolbykskk,

Thanks for hanging in there!

This one is currently in our Engineers queue. We actually supplemented the ticket with new examples about two weeks ago, so I think progress will made here soon.

We appreciate your patience!

Best,  
RayanP

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### Author: ![kolbykskk](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@kolbykskk](https://community.shiphero.com/u/kolbykskk)
#### Post date: [October 4, 2023, 7:06pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/16 "2023-10-04T19:06:10Z")

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> [@sh-agent](#):
>
> ted the ticket with new examples about two weeks ago, so I think progress will made here soon.
> 
> We appreciate your patience!

Any updates? Our workaround was to use the -on\_hand sort key with warehouse\_products to keep the irrelevant product at the end but that now throws an error too so it must have been recently removed. We really need the delete mutation to work.

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### Author: ![sh-agent](https://avatars.discourse-cdn.com/v4/letter/s/e47774/32.png) [@sh-agent](https://community.shiphero.com/u/sh-agent)
#### Post date: [October 5, 2023, 12:58pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/17 "2023-10-05T12:58:40Z")

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Hey @kolbykskk,

Thanks for reaching out!

We currently have no updates to share but I’ll reach out to the team about getting some movement here.  
Would you mind sharing an example or request\_id of the work around query you mentioned?

Please let me know if you have any questions or concerns.

Best,  
RayanP

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### Author: ![kolbykskk](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@kolbykskk](https://community.shiphero.com/u/kolbykskk)
#### Post date: [February 28, 2024, 5:43pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/18 "2024-02-28T17:43:36Z")

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Sure, here is the request ID

`65df31f65367c4191f491019`

This has been erroring for years at this point

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### Author: ![kolbykskk](https://avatars.discourse-cdn.com/v4/letter/k/22d042/32.png) [@kolbykskk](https://community.shiphero.com/u/kolbykskk)
#### Post date: [May 2, 2024, 5:28pm UTC](https://community.shiphero.com/t/warehouse-product-delete-unexpected-error/1683/19 "2024-05-02T17:28:55Z")

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Hi, just following up here 5 months later
