About the Make.com Integration category

Make.com Integration
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A place to discuss our integration with make.com

  • Share Make Templates and Scenarios with other users
  • Discuss ways to use Make with ShipHero
  • Ask general questions about how to use Make (ShipHero support won’t be able to help with this, but others might)
  • Report issues or request new/updates of ShipHero build Modules
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Hey, I am in no means a developer but I am trying to find some resources on the Make.com integration that is marketed heavily by Shiphero and nothing exists…is there anywhere I can go to get some help? Really not trying to hire a developer for something I should be able to learn myself.

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Hello,

Thank you for your submission. Issues like this are best served through our support channel where it is easier for us to investigate your account.

That being said have you tried issuing a webhooks() query to check if a webhook with a matching endpoint url to the make module exists within your account?

Thanks,

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Thank you for the response. The reason I am posting here is that ShipHero’s documentation about working with make dot com says if there are any issues, contact make dot com support, which I did. Then make dot com support said to register the webhook, but I am 3PL’s client and I can’t find any documentation on how to register the webhook or find it under our login. Keep in mind, this is the standard modules that appear in make dot com with no documentation in make dot com and as far as we can tell by following Make’s steps, you just put in your refresh token and it appears to be connected (which I guess it’s not?). So there is a huge gap in documentation for how to get these webhooks to fire in make dot com.

To answer your question - we have not run the query, but we could, but there is no documentation or prompt in make dot com to do so. My guess is the endpoint url is not registered. My plan is to get on with our 3PL and see if he can help us register the webhook in his login. If it doesn’t work under his login, do you have the steps to take to get the endpoint url registered? Can it be done from our client credentials or does it have to be done at 3PL level?

I’ll post my solution here as well for future clients, as I think this has probably stopped a number of clients from building standard make dot com scenarios with webhooks.

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It must be registered under your credentials, this means that the connection you set up in make.com must be with a refresh token for a user under your account, not the 3PL. Our make.com module has a standard GraphQL option for which you can use ShipHero’s API documentation.

Given the context I would still recommend submitting questions such as these through our support channel.