Hi,
I found that API supports querying a product’s case, but is it possible to create a new Case and generate a new case_barcode?
Thank you!
Hey @Raj,
Thanks for reaching out!
You can create a new case and case barcode for a product by running a product_update
mutation:
mutation {
product_update(
data: { sku: "pc2", cases: [{ case_barcode: "test2", case_quantity: 3 }] }
) {
request_id
complexity
product {
id
legacy_id
account_id
name
cases {
case_barcode
case_quantity
}
}
}
}
You can also pass this field in the product_create
mutation:
mutation {
product_create(
data: {
name: "pc1"
sku: "pc1"
cases: [{ case_barcode: "test", case_quantity: 3 }]
warehouse_products: [{ warehouse_id: "70405", on_hand: 0 }]
}
) {
request_id
complexity
product {
id
legacy_id
account_id
name
sku
cases {
case_barcode
case_quantity
}
}
}
}```
Let me know if you have any questions or concerns.
Best,
RayanP
Ah… I see - I was looking for something like case_create, but it’s supposed to work only as a subset of product
- got it! Thank you @sh-agent!
Hello @sh-agent !
I hope you’re doing well.
I’ll add a comment to this post due to an issue that I’m having while trying to create new cases using the product_update mutation.
When trying to update a product and create a case for it, this is the query I’m sending:
mutation($customer_account_id: String, $sku: String!, $case_barcode: String!, $case_quantity: Int!) {
product_update(data: {
customer_account_id: $customer_account_id
sku: $sku
cases: [
{
case_barcode: $case_barcode
case_quantity: $case_quantity
}
]
}) {
request_id
complexity
product {
id
legacy_id
account_id
name
sku
}
}
}
And this is the response:
{
"errors": [
{
"message": "Cannot access the requested resource. Permission denied",
"operation": "product_update",
"field": "product_update",
"request_id": "63f630709d26ef03a3bb0225",
"code": 9
}
],
"data": {
"product_update": null
},
"extensions": {
"throttling": {
"estimated_complexity": 10,
"cost": 10,
"cost_detail": {
"product_update": {
"items_count": 0,
"cost": 10,
"total_cost": 10,
"fields": {}
}
},
"user_quota": {
"credits_remaining": 1988,
"max_available": 2002,
"increment_rate": 30
}
}
}
}
It only happens when trying to update anything related to cases (my account has admin permissions). If I update any other attribute of the product, I can update them without any further issue if I don’t include anything related to cases.
Is there anything that I may be missing?
Thanks
Cristóbal
Hey @cmora!
Thanks for hanging in there!
Would you mind sending the full request for this call to me privately? I’d like to take a closer look at the headers, and variables on your end if possible.
Please let me know if you have any questions or concerns.
Best,
RayanP