Order_update_line_items doesn't update the subtotal and the total amount

GraphQL API
1

When using the order_update_line_items mutation the subtotal and the total of the order doesn’t gets updated. Also the order history log doesn’t show a valid message as well. Example order - https://app.shiphero.com/dashboard/orders/details/111555269
as you can see in the order history the their is just a blank message and also the subtotal and total need to change accordingly.

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2

Hi @siddharth_singh !
Do you have the request_id for when you made this request?
Or the mutation you are using, that way I can try and reproduce the same behavior.
I did notice the blank message when doing this but want to make sure that the other is not a mutation error.
I tried updating the line item’s price and it did change the subtotal/total.
Let me know if you get the request_id or the mutation,
Thanks!
Tom

3

Hello!
We’ve bumped with this exact issue.
The mutation I’m using is the following:

            mutation($order_id: String!, $line_items: [UpdateLineItemInput]) {
                order_update_line_items(data: { 
                    order_id: $order_id
                    line_items: $line_items
                }) {
                    request_id
                    complexity
                    order {
                        id
                        legacy_id
                        order_number
                        partner_order_id
                    }
                }
            }

We have some recent orders were we used this mutation. @tomasw, if you need some examples I can send you some with the queries used and all.
In our orders we also add some other new line items, and it happens that the subtotal shown in the interface is correct, but in the API values is not:
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Best,
Cristóbal

4

Hey @cmora,

Thanks for reaching out!
Would you be able to provide those example orders and queries, please?

Thank you!

Best,
RayanP