'Product with SKU does not exist' error, but SKU exists!

There’s a strange issue. A SKU that exists is giving me a ‘SKU does not exist error’ and preventing me from creating a Purchase Order!

Here’re details of that SKU creation:
{"data":{"product_create":{"request_id":"6256f2586c4baa616fb648f9","complexity":10,"product":{"id":"UHJvZHVjdEluZm86Mjg4MjU2Mzc0","legacy_id":288256374,"account_id":"QWNjb3VudDo2NjU1Nw==","name":"Vans + Mooneyes - Authentic 44 DX (Anaheim Factory Yellow)-13","sku":"VN0A5KX4AVQ1-13","price":null,"value":null,"barcode":"840235463825","country_of_manufacture":"US","dimensions":{"weight":"0.0031 lb","height":null,"width":null,"length":null},"tariff_code":"392620","kit":false,"kit_build":false,"no_air":false,"final_sale":false,"customs_value":"0.0000","customs_description":null,"not_owned":false,"dropship":false,"created_at":"2022-04-13T15:55:04"}}}}

And here’s the error I’m getting because of that same SKU while creating a PO:
{"errors":[{"message":"Product with SKU 'VN0A5KX4AVQ1-13' does not exist","operation":"purchase_order_create","field":"purchase_order_create","request_id":"6256f46a68d4512264975df6","code":9}],"data":{"purchase_order_create":null}}

Could you pls help?

Hello @Raj!

This is the exact same case as the other thread correct?

I just answered you there.

Kind regards,
TomasFD

Hello @tomasfd ! Yes, the same - but since it had been a few days and there was no reply, I figured I’d have to create a new case… thank you for your help!

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