Shipments Query Pagination Issue

Hello ShipHero team,

We are using the Shipments query (Examples – Developer Resources | ShipHero) to query for shipments and filtering using date_from and date_to.

Recently, it started to give strange results as let us say the filters are date_from, date_to and first set to 20:
65aea02a021a213f58810fb7
2024-01-18
2024-01-23
18 results and no next page

65aea09ff5e2307edf0cd3f6
2024-01-17
2024-01-23
13 results and no next page

If we backtrack the date, it is showing fewer orders for some reason with no next page even though there are orders after that.

Could you please check the following request IDs above? This started like a week ago where we are missing shipment checks and realized the strange data set results of the GraphQL query.

Looking forward for your response. Let me know if you need additional information. Thank you.

Hello @OrderDesk

I’m in contact with Darren, we are aware of this issue, and we are currently looking into it.

We don’t have an ETA yet. I will let you know as soon as I get one.

Have a great day!
TomasFD