When is an order allocation created?

Hi there,

Within the ‘orders’ query, when does an ‘allocations’ object get created?

All the best,
Colin

Hey @cschouten,

Thanks for reaching out!
Looking into this issue now, I’ll have an update for you shortly.

Best,
RayanP

Hi @sh-agent,

Any updates?

All the best,
Colin

Hey @cschouten,

Thanks for hanging in there! Apologies for the delay.

The order allocation is created as soon as there is available stock for that order. When the order is shipped the allocations will become empty.

Please let me know if you have any questions or concerns.

Best,
RayanP

Hi @sh-agent,

We are seeing allocations that exist for orders that are fulfilled and also don’t exist for orders that aren’t fulfilled.

All the best,
Colin

Hey @cschouten,

Would you mind sharing some order examples of the above cases?
Thanks!

Best,
RayanP