Internal Server Error 500 on Product Get

Hi Community,

This is my first time intergrating any of the shiphero APIs.
I’m trying to get my user products using Postman.
I’m getting a 500 here with the message “Unexpected Error”.

Kind Regards

Helo @jrico!
Welcome to the ShipHero Public API community!
Could you please share with us headers for the requests and the response?
Don’t forget to cover the authorization code, or send it to me in a private message if you prefer.
Have a great day!

Hi Tomas!

For sure, here there are:
-H ‘authorization: Bearer eyJhbGciOiJSUzI1NiIsIn…’
-H ‘cache-control: no-cache’
-H ‘content-type: text/html’ \

{“message”: “Unexpected error. Please contact a system administrator.”}


Hello @jrico!
What version of Postman are you using? You need to select the following radio button for the body:

You can go to the top menu, click on Help and then on Check for Updates to ensure you have the latest.
Have a nice day!

1 Like

I just updated my Postman to the latest version to select GraphQL schema an it worked!

I had worked with GraphQL in the past and it worked as text.

Thanks a lot!

Excellent new @jrico!
Please feel free to come back if you find any issues implementing our API.
Have a great weekend,