Is the API Down?

GraphQL API
1

Calling the following query but getting the below error. The ShipHero status page says everything is fine.

https://status.shiphero.com/

{
user_quota{
credits_remaining
max_available
increment_rate
}
}

{
“errors”: [
{
“message”: “Unexpected Error”,
“operation”: “user_quota”,
“field”: “user_quota”,
“request_id”: “60ad74cc39506e72072c0050”,
“code”: 22
}
],
“data”: {
“user_quota”: null
}
}

2

OK, seems I can run other queries but the standard “user_quota” is throwing an error.

3

Hi @fairweather
We apologize for the delayed response about this!
Are you still getting the error? Seems like it is already fixed as far as we could check
Thanks in advance!
Tom

5

It’s working again. It looks like whatever was happening with that query was resolved the next day.