Hello! I just want to know that is there any webhook event in your system that can be triggered on an order update? Let’s say, I want to raise an event if the order fulfillment status is updated, order items are updated, or the order price and quantity are updated?? Please let me know the solution…

Hello @JMMTech ! These are the webhooks tied to changes in orders: Shipment Update : When an order is shipped, partially or entirely. It contains the information on the shipment. Order Canceled : Triggers when fulfillment status changed to canceled. Return Update : This one triggers when an order …

Hi @tomasfd , Is there a timeline to develop such webhook (order update or order status update)? We need to sync Shiphero orders with another system, and this webhook would be the best solution. Also, there are some orders created by the public API that don’t get stock allocated right away (already …

Hello @pedro ! Unfortunately, this is still unplanned. The best workaround at the moment would be doing something similar to the following: query{ orders(updated_from:"ISODateTime"){ request_id complexity data(first:10 after:""){ pageInfo{ hasNextPage endCursor …

Excellent, thanks @tomasfd . The query is not expensive so it should work. Best regards

@tomasfd it seems that the Order query result doesn’t bring any “updated_at” datetime. How can we get or calculate that information? from the Order History? Thanks

Hello @pedro ! That field inside the orders’ object is scheduled for this Q. For now, you can get it like this: query{ order_history(order_id:"string0"){ request_id complexity data(first:1 sort:"-created_at"){ edges{ node{ created_at } } } …

Order Update Webhook

GraphQL API

pedro February 11, 2022, 3:01pm 8

Hi @tomasfd!

Thanks.

Best regards

1 Like

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Order Update Webhook

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