PowerAutomate Flow Error Help

Hello,

New here. A former employee wrote the entire power automate flow that moves orders from our fulfillment to ShipHero. I am a novice when it comes to power automate. A few of my coworkers are telling me the pervious member of IT would have to “update the token”. I’m logged int out ShipHero instance and see API keys and API secrets. I also see an HTTP Post in the flow that is failing with the error “Bad Gateway”.

Any ideas? I tried changing what I thought was the token or key and that made it worse, I got “The workflow could not be found.”

Hi @tim.grzeczka

Welcome to the ShipHero community!

Without more substantial data, I guess your coworkers talk about the refresh token. Here is more information about it: Getting Started – Developer Resources | ShipHero

Again, troubleshooting is complex without a request/response regarding the Bad getaway error. But maybe you are hitting the wrong endpoint. This is correct: https://public-api.shiphero.com/graphql (used for fetching and modifying your data). That is also in the getting started link.

Have a nice day!

Thanks for the reply. I made some progress on what might be happening. The URL the HTTP is trying to call is an Azure workspace that I was not aware of. I’ve reached out to our international IT department to find out how I can get access to that. I have a feeling the changes I need to make are out there.

That’s great to hear!