Product listings with variations

Is there any kind of workaround for products that have variants to pull in the main listing to Shiphero (from Bigcommerce)?

The vast majority of products in our store have qty variations and are listed in our existing WMS as kits, so for example, we have something like this

main_product_sku
main_product_sku-10
main_product_sku-20
main_product_sku-50
main_product_sku-100

Where main_product_sku is where all of the inventory data is recorded, and the 10,20,50,100 versions are kits.

On Shiphero though, the main_product_sku isn’t downloaded from Bigcommerce, because it’s not technically a product that can be downloaded.

Any ideas?

Hey @bob-bob,

Thanks for reaching out!
Just wanted to let you know I’ve started looking into this.

Best,
RayanP

Hello @bob-bob,

Could you reach out to support?

BigCommerce is a native integration. They will be able to offer more help there.

You can follow the Help link in the dashboard and submit a ticket or by emailing support@shiphero.com.

Have a great day!
TomasFD