Hi. I am struggling a bit with product profiles. My understanding is that in order for billing to work I need to add every product to a product profile on the billing screen. I cannot find a bulk way to add products to a product profile. And adding them manually using the provided screen is almost unusable for thousands of products. Please can you advise me if there is a better way to manage product profiles?
I have made a video of me struggling to add products to a product profile. I can only add 50 products at a time.
Hi @TheMarket!
Thanks for the video!
I see wee currently have an opened feature request about it (to bulk upload product profiles), I will try to see if I can expedite it, or if we could load them for you in the meantime.
For future reference, non Public API related questions feel free to contact support@shiphero.com, they will be able to help
I will let you know as soon as I have a response to this.
Thanks in advance!
Tom
Hi @TheMarket
Unfortunately, I do not have an ETA on this yet, but I was told that you could reach our support team at support@shiphero.com and send us a CSV file with the products to add and the profile details and we can upload them on the backend for you.
Thanks again for the patience!
Tom
