Production refresh token, location code and production portal access

One of our clients developers has been working in Sandbox for a while to get an integration between and ShipHero live. It’s almost time to launch and we want to give them production access.

They have requested the following from us:

  1. Location code.

  2. Production Refresh Token.

  3. Production Shiphero Portal Access.

How do we give them access to this?

Hi there,

I see you are having a conversation with Tom through the ticketing service about this. He told me you can keep resolving this issue in there.

Have a nice day!