Products updated_from

I am finding that when a product’s price is updated from the Shopify connector the product does not get returned in the Products query using the “updated_from”.

For example I see this in the product Log indicating that the price was changed by Shopify:

07/29/2024 03:03 AM|Price set to: 157.9800 changed by: Shopify,…

I then run a Products query using “updated_from” date going back before 07/29/2024 and the product is not returned! If I instead change the price in the ShipHero app it does get returned based on the updated date.

Question: Are changes to product prices originating from Shopify connector supposed to set the product as “updated” in ShipHero? Looks to me like this is a bug.

Hi @bbarrett

I can look into that.
Can you please provide me with the SKU having the issue?
If you have the request_id, it is even better so I can look faster at the query you made.

Have a nice day!