Error in products updated_at date


I´ve noticed an ‘inconsistency’ in the updated_at date in products. When i add a new tag to the product in shopify, this tag is added to shiphero but it doesn´t affect to the updated_at date of the product. This means that it is not possible to query this update throught the products endpoint in the GraphQL API

Please, can you take a look on this issue?

Thanks in advance!

Hello @Eduardo

Thanks for reaching out.

We will investigate this issue and let you know as soon as we get an update.

Kind regards,

Thanks Tomas!

Also, we have seen that tags are not updated from shopify to shiphero when they are modified. The ‘RETIRAR’ tag was removed yesterday from the product in shopify but still appears in shiphero product.

Is there any problem with the shopify-shiphero sync?

Thanks in advance!

Hey @Eduardo,

Thanks for hanging in there!
I’ve gone ahead and escalated this bug to our Engineering Team.

I’ll let you know when a fix has been rolled out.