Hi,
I’d like to use the picked_up boolean in the shipment query, but currently it’s returning null. Please note that we create our labels using custom label generation endpoints, not the default couriers.
Is there any way for us to make use of the picked_up field? Would this require additional API logic on our side, or is there something else we need to implement?
Thanks in advance!
Hello,
API Carrier labels do not update the picked_up field since they are not a native connection within shiphero and we don’t currently have a shipment_update mutation available, only shipment_create_shipping_label. What would you be using the field for? Perhaps there is a workaround to come to a solution.
Thank you for your response! What I’m looking to do is essentially to know whether a shipment has left our facility or not