Timezone doesn't seem correct

Hi,
We’ve set the timezone in account settings to Los Angeles, but the picks/packs etc timestamps in API query results don’t seem to reflect our working hours. Is there anything we can do to fix that?
Thank you!

Hey @Raj,

Happy Friday and thanks for reaching out!
Let me investigate further and I’ll get back to you with an update.

Best,
RayanP

Hey @Raj,

This is a known issue making its way to our Engineering Team. I’ll give it a bump to try and push it along.

Please let me know if you have any questions or concerns, thanks!

Best,

Thank you @Rayanp, I appreciate the updates. I hope it’s resolved soon.

Also @Rayanp, in the meantime would you be able to tell me what timezone are the query results shown in?
Thank you!

Hey @Raj,

The query results are intended to display in UTC. However, this issue is causing the results to be offset by a random amount of time. We’re unable to discern what the cause of this issue is at the time and hoping that our Engineering Team could shed some light on that.

Please let me know if this was unclear or if you have any more questions!

Best,
RayanP

Hey @Rayanp,
Ohh that’s worse than I thought… but still good to know that’s what the problem is. I hope your engineers are able to figure this one out quick, as this is throwing off all our performance reports right now.
Thank you

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