Unable to Delete a particular Product - Getting Unexpected Error

GraphQL API
1

Hi ShipHero Community,

We get an unexpected error when we try to delete a product. Can you help us take a look on it as we are able to delete other products except for this.

Here are the following details:
Request ID: 62145f5aeae708ebdda96421
Mutation:

mutation productDelete {
  product_delete(data: {sku: "F1-25B"}) {
    complexity
    request_id
  }
}

Payload Response:

{
    "errors": [
        {
            "message": "Unexpected Error",
            "operation": "product_delete",
            "field": "product_delete",
            "request_id": "62145f5aeae708ebdda96421",
            "code": 22
        }
    ],
    "data": {
        "product_delete": null
    }
}

Looking forward for your response. Thank you very much.

Regards,
Altair

2

Hello @altair!

Were you able to delete it already? I can’t find that product anywhere.

Have a nice day!
TomasFD

3

Hi Tomas,

My colleague managed to delete manually on UI Dashboard. But can I ask what could be the possible error why it failed when delete this product on API? This is the request ID of the API: 62145f5aeae708ebdda96421

Thanks.