Why we are getting Http Code 200 from Shiphero even if its error out

GraphQL API
1

Hi,

The data what we sent to the Shiphero, even its failed to create in shiphero, the response always get from shiphero as Http code 200,

Shiphero GraphQL Request:

mutation {

product_create(

data: {

name: “DP1-FTR”

sku: “DP1-FTR-BGE-LAR-FCB”

price: “”

warehouse_products: {

warehouse_id: “V2FyZWhvdXNlOjczNTE=”

on_hand: 0

expected_weight_in_lbs:“0.00”

price: “4.99”

custom: false

}

value: “20.20”

barcode: “12345”

country_of_manufacture: “US”

dimensions: { weight: “5”, height: “5”, width: “5”, length: “5” }

final_sale: false

customs_value: “1.00”

}

) {

request_id

complexity

product {

id

legacy_id

account_id

name

sku

price

value

barcode

country_of_manufacture

dimensions {

weight

height

width

length

}

tariff_code

kit

kit_build

no_air

final_sale

customs_value

customs_description

not_owned

dropship

created_at

}

}

}

Response:
PFA for postman we are getting http code 200 means success

Can you please let us know why we are always get success from shiphero even if the order/transaction not created/updated in shiphero.

Thanks
Mangesh

2

Hi @Mangesh!
Do you have the request_id you got back with the 200 that did not create the product?
That way I could check if it succeed or why it didn’t and it returned the 200.
Thanks in advance!
Tom

3

Hi Tom,

Sales order request error out =

{
“query”: “mutation {order_create(data: {order_number: “SO0190661” shop_name: “Akerson Enterprises LLC : Kindred Bravely” fulfillment_status: “Default” order_date: “8/3/2020” total_tax: “00” subtotal: “” total_discounts: “00” total_price: “” profile:“KB” allow_partial :false shipping_lines: {title: “Priority Shipping (1-3 business days)” price: “0.00”}shipping_address: {first_name: “Heather Cather” company: “” address1: “2247 Avenida Oliva” city: “San Clemente” state: “CA” zip: “92673” country: “United States” phone: “”}line_items: [{sku: “KB-2017-CLPGWN-BLA-XS” partner_line_item_id: “1” quantity:5 price: “100.00” product_name: “CUST91517 Shopify KB” fulfillment_status:“pending” quantity_pending_fulfillment:5 warehouse_id: “V2FyZWhvdXNlOjczNTE=”} , {sku: “KB-2017-CLPGWN-GRE-2XL” partner_line_item_id: “2” quantity:5 price: “100.00” product_name: “CUST91517 Shopify KB” fulfillment_status:“pending” quantity_pending_fulfillment:5 warehouse_id: “V2FyZWhvdXNlOjczNTE=”} , {sku: “KB-2017-CLPGWN-GRE-3XL” partner_line_item_id: “3” quantity:5 price: “100.00” product_name: “CUST91517 Shopify KB” fulfillment_status:“pending” quantity_pending_fulfillment:5 warehouse_id: “V2FyZWhvdXNlOjczNTE=”} , {sku: “KB-2017-CLPGWN-GRE-L” partner_line_item_id: “4” quantity:5 price: “100.00” product_name: “CUST91517 Shopify KB” fulfillment_status:“pending” quantity_pending_fulfillment:5 warehouse_id: “V2FyZWhvdXNlOjczNTE=”} ]}){request_id complexity order {id order_number shop_name fulfillment_status order_date total_tax subtotal total_discounts total_price custom_invoice_url account_id email profile packing_note required_ship_date shipping_address {first_name last_name company address1 address2 city state state_code zip country country_code email phone}line_items(first: 1) {edges {node {id sku product_id quantity product_name fulfillment_status quantity_pending_fulfillment quantity_allocated backorder_quantity eligible_for_return customs_value warehouse_id locked_to_warehouse_id}}}}}}”
}

response =

{
“errors”: [
{
“message”: “Unexpected Error”,
“operation”: “order_create”,
“field”: “order_create”,
“request_id”: “5f2d967b1c6ce5383968991b”,
“code”: 22
}
],
“data”: {
“order_create”: null
}
}

Http code = 200 OK

Thanks
Mangesh

4

Hi @Mangesh
I apologize for the confusion, I see what you are referring to now.
As for the 200 response it means that the request was able to reach successfully the Public API and back with a response.
As for the response, its an error because the total an subtotal are empty, and they must contain a valid value, for example:

      total_tax: "0.000"
      subtotal: "0.00"
      total_discounts: "0.00"
      total_price: "0.00"

Let me know if that solves the problem
Thanks again!
Tom