Hi! When orders get merged in ShipHero and then ship, our system isn’t closing out the sub-orders. Does the Shipment Update webhook fire only once for the master order, or once for each merged order?
And if it does fire for the sub-orders, does that call include the tracking number, or does it come back empty?
Hi! The Shipment Update webhook fires a separate call for each merged order, the master and every sub-order. Each call has its own order_number and partner_order_id.
The tracking_number is populated in the sub-order calls too, with the same value as the master’s call, since they all describe the same physical shipment. For example: