Duplicate webhook (Shipment Update) calls

GraphQL API
1

Hello team,

We recently ran our first production test with shiphero and noticed that the webhook is called always twice with exact same request body.

Timeline of the webhook calls:
Feb 27 · 1:51:33.958 PM EST (first webhook call; expected)
Feb 27 · 2:34:30.153 PM EST (second webhook call; not expected)

Is it possible to know which action triggered the second webhook call or prevent the second webhook call on the shiphero side?

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2

Hey @seungjin,

Thanks for reaching out and welcome to our Developer Community!
Looking into this issue now.

Best,
RayanP

3

Hey @seungjin,

Thanks for hanging in there!

I’ve confirmed that this issue is a bug with the Engineers and I’ve escalated this issue to them to solve. I look forward to updating you here when a fix has been applied.

Please let me know if you have any questions or concerns.

Best,
RayanP