We are a 3PL that allows clients to manage their inventory on a customized dashboard with data pulled from ShipHero. How can we use the API to pull the latest SKU of a product from ShipHero so that the correct one is always displayed, given that customers may change their SKU of a product on Shopif…

Hi @Edwin , Referencing this query, the product id will stay the same when the sku changes. query{ product(id: "<product id here>"){ request_id complexity data{ barcode id legacy_id sku } } }

Thanks @Theresa . How can we detect if a product SKU has changed in ShipHero? Is there a webhook based on the Product ID or SKU that we can use to detect such changes.

There is not a product change webhook. The following is a current list of webhooks available: Inventory Update Shipment Update Order Canceled Capture Payment PO Update Return Update Tote Complete Order Packed Out Package Added Order Allocated Order Deallocated There is an overview of the webhooks…

Hi Therea, If that’s the case how can I propitiate changes to the product’s SKU from ShipHero to our system? Would that mean that I have to keep fetching for the SKU across all my merchants’ products? Wouldn’t that result in hitting the rate limit? Request advice. Best Regards, Edwin

Hi Edwin, SKU changes are not frequent in my understanding. They should be constant as a general rule. What would be the use case? Am I correct in my assumption that you would like a notification from ShipHero if a SKU was changed in ShopIfy. Thanks in advance!

Hi Theresa! Yes, you are absolutely right. SKU changes are not frequent and should be constant as a general rule. However, the problem is that whilst it is a general rule, it is not enforced through the various online storefronts and marketplaces. In some platforms, even duplicate SKUs are allow…

How can I get latest SKU of a product through API?

GraphQL API

Theresa October 7, 2021, 6:46pm 8

Hi Edwin,
I put this in for a feature. I will update you here when I get more information!

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How can I get latest SKU of a product through API?

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