Hi, we have a SKU on a PO with a quantity of 3, but when we look at the product’s inventory logs, it’s showing that the PO caused the inventory to increase by 6. This doesn’t make sense to me since the PO should only be able to receive up to 3.
You can ignore the inventory logs with a note of just “PO 1004”, those were performed manually by us. The other 3 logs were automatic from the receiving on the PO which is where the issue is.
I’ve tried to reproduce the issue on my end as well. I have created, received, and closed the PO all through the API in my tests, as well as created via API, received through shipping.shiphero.com, and closed via API, all unsuccessfully.
Are you still experiencing this issue, and if you are would you mind sharing another example?
Please let me know if you have any questions or concerns.
It’s a major issue that is still happening across many POs and products. Has nobody else reported it? It has started recently after an update you guys made.
We did 4 separate receive calls of 1 qty. Each time it happened, the quantity updated on the product double what it should have. The qty ended up being 11, which doesn’t even make sense because the PO has a total qty of 4.
The product ended up getting a qty of 78 even though that PO only had a total qty of 12. It doubled every single time.
I thought maybe a race condition was happening, aka making receive calls too fast, but these calls happened over almost 5 minutes and they consistently doubled in qty.
Going to post a reply in this thread as well, just in case!
A change was made internally to address another issue that impacted receiving POs through our Public API. As soon as we got the first reports, our Engineers started working to address the problem and rolled out a fix as of yesterday.
