Inventory Snapshot shows different available quantity than UI or warehouse_products API query when reserves at play

GraphQL API
1

Hello! I noticed recently that if a product has a reserve quantity, the UI and the warehouse_products API query show a different available quantity than what the inventory snapshot shows. For example, if a product has 11 on hand and 1 reserved, the UI and the warehouse_products query will show 11 available, but the inventory snapshot only shows 10.

This can be seen for sku CF-37126C in the following exports.

From warehouse_products request_id 688a1865c595f2e2aa551c0c:

on_hand: 11

reserve_inventory: 1

available: 11

From inventory snapshot id 688a06e61ef5daa8e4441d4b:

on_hand: 11

reserve: 1

available: 10

This means that in the UI and in the warehouse_products query, available never shows as negative, but in the inventory snapshot, if reserved is more than what is on hand, available DOES show as negative.

Thanks!

2

Hi Jeremy,

Thanks for your submission. Would you be able to submit a ticket to support@shiphero.com? I would like to gather feedback from our engineering team regarding this.

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