Inventory Snapshot returning bad data

GraphQL API
1

We noticed some odd data in snapshot 62c365b617cc8575a10a0fa4.

In partcular, notice that the on_hand quantity is 2, but available is 7. If we pull the SKU through a regular query, we receive 7 for both on hand and available.

Any idea what’s going on?

Snapshot results:

{'sku': 'B1996-6', 'account_id': '...', 'vendors': {'VmVuZG9yOjQ0NTQx': {'vendor_id': 'VmVuZG9yOjQ0NTQx', 'vendor_name': 'Edition Peters', 'vendor_sku': 'SJB19966'}}, 'warehouse_products': {'V2FyZWhvdXNlOjMzMDU=': {'warehouse_id': 'V2FyZWhvdXNlOjMzMDU=', 'on_hand': 2, 'allocated': 0, 'backorder': 0, 'available': 7, 'item_bins': {'QmluOjI2ODMwNw==': {'location_id': 'QmluOjI2ODMwNw==', 'location_name': '01', 'lot_id': '', 'lot_name': '', 'expiration_date': '', 'quantity': 1}, 'QmluOjI2ODMwOA==': {'location_id': 'QmluOjI2ODMwOA==', 'location_name': '02', 'lot_id': '', 'lot_name': '', 'expiration_date': '', 'quantity': 1}}}}}
2

Hello @david!

I’m already looking into this.

If you find more examples please share them so we might be able to establish a pattern.

Have a nice day!
TomasFD

3

Hello @david!

For some reason, though you have a Static Slotting account, you have some bins created in your account. In those bins, there is stock of that SKU. The snapshot is prioritizing that information instead of the information of the actual bin the SKU has configured.

I will send this case to our engineers for them to look into.

Have a nice day!
TomasFD