Missing shipping label details

We have an issue where most of the shipments we fetch from the graphql endpoint have empty shipping labels and we are not sure what is causing that.

Here’s the request_id: 60f0a93d25726c9f5aad1943

The query we are running is the following:
query {
shipments {
data(first: 100) {
pageInfo {
startCursor
endCursor
hasNextPage
}
edges {
node {
id
warehouse_id
order_id
order {
partner_order_id
id
}
address {
name
address1
address2
city
state
country
zip
phone
}
created_date
shipping_labels {
id
id
tracking_number
carrier
shipping_name
shipping_method
cost
insurance_amount
created_date
}
}
}
}
}
}
It would be great if you could clear up why there are no shipping labels for a lot of the shipments

Hi @tbols
Welcome to our community!
It looks like that could be because those orders have some shipments/fulfillments being sent externally.

For example, Order ID T3JkZXI6MTk4MDcwOTAz looks like it has an external Shipment on 2021-06-18 21:50:06 UTC but with no Label

Let us know if that doesn’t help.
Thanks in advance!
Tom