Remove Fraud Holds

GraphQL API
1

Hello,

Is it possible to remove Fraud Holds via api?

Any guidance or help would be greatly appreciated.

2

Hi @cm_ds
Welcome to our developer community!

You can update that value using the order_update_holds mutation which will allow you to remove or add any kind of hold, for example, in this case:

mutation {
  order_update_holds(data: { order_id: "168356347", fraud_hold: false }) {
    request_id
    complexity
    order {
      holds {
        fraud_hold
      }
    }
  }
}

Let me know if this is not what you were looking for.
Thanks in advance!
Tom

3

Thanks for your fast response. I see the query is with Order ID. Is there a way we can use Order Numbers?

On another note, my account already has a web hook created for order update, can I trigger more than 1 link or how can I achieve triggering more than one link since it appears I can only create one for the same purpose.

Thanks

4

For this query, only order_id will work, but you can get that ID from doing:

query {
  orders(order_number:"MO264") {
    request_id
    complexity
    data(first: 1) {
      edges {
        node {
          id
          legacy_id
          order_number
        }
      }
    }
  }
}

And as for the Webhook, we only allow one webhook of each type for an account. I can log a Feature Request for this, so we can evaluate adding more than one webhook type for each account.
Let me know if that would work for you.
Thanks again!
Tom

5

For anyone looking to add an hold on an order, here’s an example:

mutation { order_update_holds(data: { order_id: "x1x1x1x1x1x1x1x1", address_hold: true }) { request_id complexity order { holds { address_hold } } } }
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