Hello Team,
as attached here we got two orders for the same 3pl-customer with the same number. which wasn’t allowed before to be occurred. is this occurred only because one of them has a “Cancelled” status?
Hello Team,
Any Updates please?
Hello Team,
Could you please contact me or reply to my question, cause it’s a critical issue.
Hello,
Yes this appears to have happened because one of these orders has been canceled.
For critical issues, especially as it pertains to the UI, I recommend reaching out to support@shiphero.com for us to best assist you with the issue.