Sales Force Authentication

We use Sales Force and need some type of authentication. We were pointed to you, API developer. Can we schedule a call with you? I will have our API representative online as well.


Hey @RLaslau,

Thanks for reaching out and Welcome to our Developer Community!

I want to confirm that you’re trying to build an integration between SalesForce and our Public API.
If that’s the case, please feel free to post your questions. I’m more than happy to take a look!

Please let me know if you have any questions or concerns.


So what we did was build an endpoint on Salesforce, to generate labels as per the Webhook documentation.
Our problem is that Salesforce requires basic authentication in order to provide you with a token and a refresh token, which only then can be used to generate the label. (Pretty much the same as ShipHero does).

We reached support and were told we would need to work with an API developer on that.
Is there any way to make it so the Generate Label webhook will work in a [Token Request → Generate Label] flow?