Hi, we are trying to presale some items, and we have updated the sell-ahead on the PO; this works fine. However, we also have some Bundle SKUs that include the item we want to presale as a Kit item, but the inventory on these bundle SKUs doesn’t get updated when we query the product through GraphQL API.
We have also connected our shopify account to shiphero and the inventory gets updated properly for these bundles skus.
Thanks
Hello @apopelka!
Could you share which SKU you are referring to and what query you use to pull the information from the API? This will help us troubleshoot the issue on our end.
Have a great day!
hi @tomasfd this is the query I’m using:
query getInventory($sku: String) {
product(sku: $sku) {
data {
warehouse_products {
warehouse_id
on_hand
available
sell_ahead
allocated
backorder
non_sellable_quantity
warehouse_identifier
reserve_inventory
}
}
}
}
this is the bundle SKU: D756SUBAOS1101
which has
This item SKU: D745SUBAOS1101
is a kit component.
I’ve updated the sell ahead on PO of SKU D745SUBAOS1101
and it was updated properly, but the bundle SKU wasn’t updated.
Thanks for your help