Shopify POS improvements

Feedback
1

I would like to suggest you start supporting the following transactions for Shopify POS.

For inventory related transactions handle multiple omni-channel scenarios which naturally occur.

  • POS Purchased Store A, POS Returning/Exchanging store A.
  • POS Purchased Store A, POS Returning/Exchanging store B.
  • POS Purchased Store A, POS Returning/Exchanging store A.
  • POS Purchased Store A, POS Returning/Exchanging store B.
  • Draft Purchased, POS Returning/Exchanging to Store X.
  • Online Purchased, POS Returning/Exchanging to Store X.
  1. Exchanges - handling of inventory scenarios above properly
  2. Returns - handling of inventory scenarios above properly
  3. POS “Custom Sale” - Allow creation of a special “SKU” in ShipHero so these transactions do not “kick out” all other items within the transaction.
  4. Perform all inventory transactions against all line items from POS sales (or ecommerce for that matter) which have a valid SKU. The issue here is that if a line-item comes across in the transaction where there is no “SKU”. It will fail every line-item after that. (example below).

If a Transactions has 7 items and Item D does not have a “SKU” (it’s blank). The items after that will not transact in shiphero as they will error out even if they have valid SKUs. In the below transaction performed on a Shopify POS, that order in ShipHero would never transact the inventory changes for items #5 - 7 due to “D” having no SKU.

Line Item #1 = Item A (SKU 1234)
Line Item #2 = Item B (SKU 1235)
Line Item #3 = Item C (SKU 1236)
Line Item #4 = Item D
Line Item #5 = Item E (SKU 1238)
Line Item #6 = Item F (SKU 1239)
Line Item #7 = Item G (SKU 1240)

2

Hello @creative-shipper! and welcome as well!

Thanks for sharing your feedback.

We will forward it internally.

Have a nice day!